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Consistently great service
We have recently purchased our sons first car from Tracks , the service we received was good. They even left a present and card inside the car for our sons 17th Birthday on the day we collected it. Within a week our sons car developed a mechanical problem which Traxks fixed and delivered the car back to our home within a short amount of time . Our thanks go to Dave Upton wo was extremely helpfull and worked hard on getting our sons car fixed. Highly recommend Tracks and would have no hesitation doing business with them in the future. Many thanks Harry
Just from. One phone call. Got the Answer I was looking for a polite lady on the phone and very knowledgeable
I bought my car from Tracks 3 years ago and could not be happier with the after sales service. I am very impressed with their communication and efficiency. Top marks for customer satisfaction from me!
My son and good lady took our Suzuki for an MOT and service .... they were great and many of the larger franchises could take a queue from Tracks. They are like a family business and my wife came back glowing about the attention to detail and the Lovely staff there, who are a credit.I will be looking at other vehicles in future, and Tracks will be the first port of call 👍
My parents bought a new Suzuki & felt the customer service provided by Ryan King was superb. Thank you very much
I have had my Suzuki swift for a couple of years now and have always had a great experience with my service. Always very friendly and efficient.
yes i would recommendations Tracks.My van was off the road and had to have the water pump, cam belt replaced plus MOT.As I'm self employed they lent me their van so I could carry on trading.Excellent service, Thank you Peter
Diane N Ian Beddows
Very friendly and efficient staff
Very Helpful people At Tracks Taunton !! Example I had a slow puncture on one of my tyres on my Suzuki swift 4x4 , called the guys there told them about the problem and Even though they were very busy they have managed to replace two types for me on the spot !! I highly recommend them and the Suzuki Brand!!!
I’ve had a wonderfully informative and helpful purchase for my new Suzuki Swift at Tracks Exeter!
Staff very friendly and extremely helpful I had a issue with my car and the help was amazing
As a bit of a novice in the car buying department, it was lovely to have such a good experience at Tracks! They very kindly brought a car from Exeter for me to test drive and there was no pressure at all when I decided on another! Will is friendly and efficient and I came away with exactly what I wanted! Definitely recommend them.
Very friendly and helpful staff always get that personal touch would highly recommend.
excellent customer service prompt/early with the servicevery friendly and helpful team
Always helpful and do anything to make my driving experience better
Always friendly and helpful good Advice given at all times .Have found myself after the sad loss of my Husband being now the sole owner of the Car and have appreciated very much there help and support both on the Phone and in Person .You really could not ask for a better Company to deal with .Thank YOU
My wife recently needed a new car and we went to 5 different dealerships in Exeter for test drives and help from the sales teams. We eventually bought a new suzuki vitara from tracks not only because its a great car that ticks all our boxes but the sales lady Mel was so helpful and patient with my wife's questions and demands. I will definitely be recommending tracks to friends and family as a dealership that can be trusted. Thanks again Mel, you are a star. Tim bloxam.
As always efficient , polite and helpful. First class service.
Great service as always from the team at Tracks. Reliable, swift, on time, no surprises.
Great service as always from the team at Tracks. Particular thanks to Steve for your helpful advice, it's appreciated!
Fantastic Garage , very friendly & helpful staff. Very swift & easy transaction.Ryan was very thorough in going through the details /functions of the car , nothing was to much trouble . A pleasure to do business with , highly recommended. Thank you for everything, loving my new wheels 👍
I have just purchased yet another new car from Tracks Suzuki have had a few from them over the years this time I chose a Baleno why do I keep coming back? Firstly Suzuki cars are excellent value for money with great style and finish and importantly very reliable a pleasure to drive and secondly it’s because of the Tracks team themselves always very friendly and helpful but at the same time very professional making for a great customer experience without any hassle or pressure you really do not mind coming back again and again I would really recommend well done Tracks Thank you
Brilliant vehiclesFriendly courteous staffService with a smile alwaysFirst class
excellent service delivered by superb friendly and knowledgeable staff. best dealership I have ever used in my 50+ years of motoring. well done.
very friendly and efficient. it feels more like a family run business than a dealership.
Close to home. Great service and Bill explained the advisories on my MOT, so if there were any change I would know what they were. Fantastic service and a free wash and vacuum after my MOT. I have been going to Tracks for the last three years and trust them 100% with my vehicle. Only downside on this visit was for my daughter as the hot chocolate machine was out of order. I highly recommend Tracks Suzuki Taunton.
Staff at Taunton so helpful other garages should take a leaf out of their book nothing ever too much trouble
quality, customer satisfaction, friendly after care, service by behind the scene fitters,over all brilliant
Spoke to Harry about purchasing a carHe was both helpful and informative. When spending money an a car I like to see a human side to people. I enquired about a hoodie and was happy with the result. This was a test to see if he was a hard bargain person. And as the after sale is as important as the sale itself it’s important that you get a good feeling from the seller. This I did and I am comfortable in the knowledge that if any issues should occur I will be taken care of in a proper manner. I couldn’t recommend Harry and the team enough. Great car too
A big thanks to Dave and the service team at Tracks after we came outside to find our Suzuki Swift had a puncture. We called Tracks at 16:30 and were told if we could get the car in before 17:30, they'd manage to fit a new tyre before they closed. Superb, efficient service and well priced too. There's always a friendly atmosphere, unlike many car dealerships, which can feel a little soulless. We've always been extremely happy with the experience at tracks with both the Sales (Jack and Harry have always been great) and Aftersales teams.
Pete and his team are great. Have my car serviced there each time and their customer service is outstanding. Can always recommend Tracks Taunton.
Really quick turn around for my 2,000 mile check and air bag re set. Only took 30mins.
Excellent service. Thank you 😘
Friendly, helpful and informative staff, both in sales and the technical department
Can not fault the customer service by all staff and they always go above and beyond! Tracks Exeter are fab and wouldn’t want to go to any other garage now!
As usual great experience at Tracks - Bill made everything so easy, nothing was too much trouble to do!! Smooth service, email and msg update re information about my service on my Swift and my husbands Baleno! Thank you again
they are very helpful and friendly.
Excellent helpful staff and brilliant cars. Our next car will no doubt be another Suzuki from Tracks. With all honesty, I can highly recommend this dealership.
Absolutely fantastic service and terrific staff! Both Will and Jack were amazing and nothing was too much for them to do. I had initially given the incorrect model and was delighted when Jack phoned to say he’d found the model I was looking for(yayyy). Will was awesome getting everything sorted out in a very short space of time. Thanks Tracks, you are 100% as are Will and Jack.
Just picked up my lovely Suzuki swift attitude from Tracks at Taunton.I just want to say I big thank you to Ryan King who gave me a 5star service. He was so helpful and very informative. I am so pleased with my car thank you again Ryan . B Truman
Would highly recommend, really helpful and good customer service, made buying a new car a pleasurable experience
very helpful and pleasant staff helping is no problem I would recommend them to anyone buying a new or used car
I've had nothing but great customer service from the guys at tracks Exeter. From buying my swift sport to the recent service it's just had. staff are always great, honest and genuin. communication between the staff and the customer are always excellent. I can't fault anything and would highly recommend to anyone. good work tracks, good work 👌👍
Best customer service we have ever had from a garage right from when we first stepped in to the show room looking for a new car to our first service check this week. Friendly, knowledgeable, efficient, well run. Excellent service. Highly recommended.
Yesterday our car was dropped off at Tracks of Exeter for its MOT and annual Service.It was all ready and on time for collection. The vehicle had also been washed on the outside and cleaned on the inside!The staff are excellent and always helpful and I would have no hesitation in recommending them to anyone requiring good service and helpful staff. Well done Tracks!
My fiancé and me drove from Stafford yesterday to come and view and hopefully buy a 2019 Suzuki Swift Sport this morning. After speaking with Jack on the phone last week and arranging the meet, we were apprehensive about coming such a long way, but we were hopeful the car would live up to the advertisement, and we weren’t disappointed! Stunning car, exactly as advertised, and after driving the 188 miles home, we couldn’t be happier. Fantastic professional service from Jack and all at Tracks Suzuki, going the extra mile to make our purchase a smooth one. Very much appreciated the hand shake from whom we believe to be the owner. Thank you very much. Highly recommend this dealership.
Very polite, helpful and friendly staff, that know their brand inside out. Great tasting coffee too! 😁
As usual excellent Customer Service from all staff
Great garage, great staff,great customer service. Brilliant.
cracking service. A+ plus more .
I couldn’t recommend Tracks in Exeter more, Mel, Jack and Craig went above and beyond to get my Suzuki Swift Sport ready in super quick time, I absolutely love her and thanks to Jacks input she looks stunning ♥️
Excellent customer service, Will couldn’t have been more helpful and went above and beyond to make it a very positive experience from start to finish. Very pleased with our new Vitara. Highly recommend!
Friendly helpful staff. The chap on the Taunton service desk is lovely ( can’t remember his name )This is my second Suzuki and I highly recommend tracks of Taunton and Exeter for the whole package, sales aftercare and mot /servicing.
Always a pleasure to deal with. This is the second car bought. Service and sales are great.
nice fast service as always
I’ve always found Jack at Tracks in Exeter to be of great help, nothing is to much trouble, would recommend
I have to say my experience was nothing but positive. We’ve been using this garage for mots for a number of years and they’re always really helpful. I took my car for mot yesterday. The chap at the desk was welcoming and cheerful, the coffee is excellent and free WiFi is a nice touch.My mot was completed quickly while I waited and despite initially failing, the problem was rectified quickly at no extra cost to me.All in all I’m very happy with the service I received - and it’s only £35 for an mot!
Always friendly, good pricing.
Great customer service right from booking car in for service through to collecting car at the time specified.
I have just recently purchased a car from tracks of Taunton, Ryan who dealt with my sale went above and beyond and I could not have asked for any more. Great customer service. I will be recommending tracks.
Very pleased with the service and staff were very efficient with my car thank you
Every time we have to book either of our cars into Tracks I can honestly say it's a pleasure. Both David & Anita on service desk are top of their game on customer service and nothing raised is ever a problem. Its the same when chatting to Jack on sales floor as he like the rest of the staff are extremely helpful in all respects. We have been with them for over 4 years and no intention to look anywhere else! Thanks to all at Tracks.Stuart
They were professional and done all they could so I could drive it until the new part arrived. They looked after me really well.
The Service contract is excellent. Staff are always polite and helpful. Customer Service is first class.
Suki Benson - Miles
The team at Suzuki tracks Exeter are great . They looked after me and my car . Very polite and pleasant . Nothing was too much trouble . I went in for a seatbelt check and they did a two month check while I was waiting and checked my tyre pressure at my request . Well done to you all and thank you . 😁
Nikki Jayne Mansell
Have just ordered my vehicle through the Motability scheme and very impressed with the customer service from everyone I spoke to, but particularly Will who ensured I was happy with what I had chosen, taking me out on a test drive and making me feel like my needs whilst in the dealership were met to the best level possible. Looking forward to taking delivery of my car soon 😊
Just got back from Tracks Taunton as they were checking out something on my car as we had took it to the Wales branch and they had advised it needed over £1000 ‘s work.We took one of their mechanics in our car so he could listen to the noise we were experiencing what a lovely polite chap.All of the staff were lovely and couldn’t do enough for us.Thank you my faith has been restored
Just bought my new Suzuki from tracks of Taunton and I couldn’t recommend them anymore. They were so helpful and kind. Thank you guys :)
Very efficient and friendly staff at Taunton. Knowledgeable and helpful.
Its always a pleasure to visit Tracks Of Taunton. Have just taken my Suzi Ig for an annual service. The staff are always very friendly, approachable, courteous, helpful and professional and, the atmosphere at the dealership always feels relaxed and welcoming. From what I've seen and experienced, both the Sales team and the Service team, take the time and trouble to make every customer feel valued. As I mentioned before, its always a pleasure and I'll look forward to Suzi Ig's next service!!
Christine Thoburn Koseoglu
As always, efficient and friendly service at Tracks, Exeter.
First time I have used Tracks, very efficient service, everything explained. Friendly Staff, nice showroom. Suzuki quantity comes as standard 🥇
Well the Service from the Mark and the Taunton team just gets better every time. You really are outstanding; thank you again and see you next time.
You could not better the service and the staff are helpful and very professional.
Have used Tracks Suzuki on a number of occasions now and the service is exceptional. Great communication, friendly, professional and reliable. We highly recommend Tracks 👍
Jacob Luke Weeks
Tracks of Taunton are a great service. Picked up my new car today and thrilled with the whole process. Particularly great service from Ryan. Definitely recommend
Great service as always. Thank you 😀
Service,polite staff & people you feel able to trust.
I have been going to Tracks of Taunton for a few years now. Myself and few members of my family have purchased a few Suzuki’s now from Tracks of Taunton, and we have been overwhelmed with the friendliness, helpfulness and support that we have had. I have used other main dealers in the past and can honestly say that it is a pleasure to do business with them.
Highly recommend Tracks of Taunton.So well looked after by a lovely young salesman called Ryan King made buying a car easy and stress free felt at ease all the way through. Thanks for the free coffee ☕️ lovely man
Polite and informative staff. An excellent experience.
John Martin Davies
All of the staff are helpful, friendly and offer excellent service. We have full confidence that our Suzuki Vitara will be maintained at peek efficiency. a pleasure to deal with.
just bought an 18 month old vitara and delt with Will. very good service, kept us informed all through the purchase. service plan all sorted, looking forward to long association with Tracks of Exeter. so far very pleased with our Vitara.
Can't thank Jack & all the staff at Tracks of Taunton enough for all their help & patience when purchasing my Ignis. Nothing was too much trouble for them! I was made to feel welcomed from the very start with my test drive, right through to when I drove my new car off the forecourt.
I have brought four Suzuki cars from Tracks of Exeter and from the sales department, service department and especially Anita on reception who always welcome you with a smile on her face and nothing is to much trouble and I will be buying car no five from them well done all of you
Ray Tina Pollington
they are honest and realistic not like Bristol street motors
Hubby been looking for a new car, visited a few garages this place comes out with 10 /10. Excellent service, friendly, nothing to much trouble, Ryan is professional and approachable, also makes a good cuppa !! hence to say hubby brought the car !!
Cannot thank the service team at Tracks of Taunton enough for their help of supplying and fitting a clutch kit to my Isuzu D-max, they had it back to me in next to no time! Cannot recommend Tracks of Taunton enough!!
Maria Bonnell Sones
Always good service. All staff seem very pleasant and helpful. Lifts home and back to garage (when requested at time of booking)when car is in for MOT & car is always returned cleaner than I left it. Fabulous service Taunton branch.
We have been dealing with Tracks Suzuki for the last 7 years and have always had excellent customer service and prompt and reliable car maintenance
Just took delivery of my new Vitara at Tracks. I'd just like to say what an easy and pleasant process it was thanks to the help and professionalism shown by the team there, and especially from Harry Ody who made sure the whole process went through smoothly. Everyone was in tune with my requirements and all gave prompt and excellent customer service. Still getting used to the car, but so far so good.
Exceptional service from the staff.While the car was being serviced we were taken into the city center and picked up later.We were grateful for the quick service as we needed to get home before the snow settled in.Always an easy and pleasant experience.
Great service,took my car in for a check, and was very happy with the out come, and was brought back to me.
excellent service. very friendly staff who care about your issues and any concerns. Free drinks machine and usually a social setting where you meet other owners.
Julie Hazel Shearman
Bought my 2012 Jimny from Tracks 4 years ago and never looked back. Apart from being a fantastic and fun little 4 x 4 to drive, the service at Tracks is consistently top class and staff are friendly and helpful. Now have to save the pennies for the new model :)
the service is good very helpful staff
If you want a good deal, helpful and knowledgeable people to assist you then Tracks of Exeter is where you should be.
I have been a customer for nearly 7 years and I can never fault my service there Graham is amazing with helping us upgrade our car and David Anita and Clive are so helpful and treat you like family when booking the car in for a service. One of the friendliest places and always make you feel welcome 5* service every time
Very good service.Friendly and helpful staff.A lovely hire car provided.No complaints.
Very reliable service my car is picked up for mot and service once a year and delivered back to me. Its always been cleaned as well.
Got my Suzuki in promptly for its health check, staff are fantastic, great service, would recommend :)
Net-Net Requintina Palaran
Staff were very accommodating and friendly.. thank you jack
Really good experience, I recently had to get some repairs done on my Suzuki (bought from tracks earlier this year). The aftercare team are great, so accommodating and flexible and my car looks as good as new. Excellent service from both the sales and aftercare team, Thankyou!
Another year another service thank you great team work all 10/10Hx
Stephen Spot Watson
Very good service help full staff..
Had a service on my suzuki jimney. Well worth the ling trip to Exeter. The service team and Harry were as usual professional and efficient. thank you so much.
Good company and very helpful
Always efficient. Excellent customer service
Took my car in for service and MOT, received fantastic service yet again. Great team and welcomed by all. Would highly recommend 😃
very helpful when ever I need it
As ever with Tracks of Taunton a fantastic, efficient and friendly experience.I have absolute trust and confidence in them.
Had my two year service on my Celerio at Tracks Taunton on Monday very pleased with the service the staff were very pleasant and the car was ready on time with them exsplaining wot had been done Ann Harnell
Great service from all the staff ,
Great service. Good customer care!
Alfred Cyril Adams
I have bought and driven many Suzuki vehicles from Tracks over the years. Would'nt think of going anywhere else. Excellent car ! Excelent service, every time !
First class service and staff very friendly and helpful and would highly recommend to all family and friends.
Over 10 years of services/MOT’s and other work and I am always greeted by friendly & professional staff. The work carried out has always been of a great standard. I would not dream of going anywhere else! Thank you Tracks of Exeter.
I took my Vitara here for a service! Great service and friendly staff. Highly recommended.
Excellent service, comfortable waiting area and free coffee and biscuits, what more can you ask for.
William John Hill
Excellent friendly, professional service. Cannot fault any of the staff we have dealt with over the years.
The service team at tracks are consistently excellent in their customer service.Always keep you up to date and in contact on the day of repairs or service/mot.Have used tracks at Exeter for a while now and would thoroughly recommend them �
Just had the winter service and car was cleaned also. Exeter Tracks polite , professional and friendly as always
Polite, punctual and helpful. Always friendly and to top it all a clean car ready for the winter!
I had my car serviced yesterday and I have to say all the staff are very friendly and helpful. They even arranged a courtesy car at short notice! Thanks once again to the service department team!
Just took my sx4 in for winter check told them I was bit concerned about front tyres they came back after five minutes told me they were fine and last until my mot was due or even a bit longer, so sat with hot drink and paper for half an hour got keys back car all washed and valeted and nothing to pay great team great service very polite and professional,very pleased what more could anyone wish for thank you all at tracks of Exeter
Our new car a Swift is 2 days old . Beautiful car , so comfortable and so far excellent performance . The service we received from Will Braddick was also 5 star . He’s even checked in with us today to see if all is well . Top notch . Thank you so much .
The staff are really helpful ,friendly and yesterday ,my free car check was carried in a prompt and professional manner,I now know that my car is ready for winter ,very pleased with the service ,it's my second car from Tracks of Exeter, will not go any where else ,thankyou.
I have real peace of mind knowing my car is being regular checked by Tracks Suzuki. They are extremely professional and friendly and I feel I am in good hands and my suzuki celerio which I so enjoy driving is extremely well maintained
Have bought 3 cars from Suzuki in Exeter. On each occasion sales people have been pleasant, helpful and efficient. We have continued to have our cars serviced at the Exeter branch and been delighted on each occasion.Amazed, after having a Winter check carried out on my Swift this week , to receive an email ,along with a video of my car and a message from the mechanic, and a detailed report of the findings. This is service over and above my expectations . Even the tea was good !
Fantastic dealership, bought the car in Taunton, they were very helpful. I have the car serviced in Exeter because it is my local dealer and they have been equally wonderful. I especially loved the text message full of detail and a video. Couldn't recommend Tracks highly enough for their customer service.
Winter check for my Vitara yesterday &, as always, the customer service was second to none. Car valet always a great bonus! The team are terrific.
fantastic service from Harry Ord.great advice about the jimny.the finance side regarding the trade in was excellent.my wife loves the car.would definitely recommend Suzuki Exeter to anyone.
Excellent customer service from Harry at Tracks Exeter! Thank you for finding me the perfect car.
Excellent customer service from Jack in Taunton. Was so helpful and went out of his way to meet our quite specific needs. Made the whole experience seem so easy. Would recommend to anyone and would go back again in the future. Thank you so much.
Always had excellent service whether buying a car or having a service or MOT. Highly recommended.
polite and reliable service,very professional sales service
Helpful, polite and accommodating...from sales to aftersales...very professional....
Always very welcoming and friendly , excellent service and care :) 5 out of 5
Fixed a pesky, stuck fuel flap in minutes - almost before I could finish my coffee. It has been fine since. Thank you!
Having recently had a vehicle service on my trusty Suzuki Jimmy, I found the staff at Tracks of Taunton to be friendly and very efficient. I was shown every consideration and will be more than happy to leave the care of my car in their capable hands. Evan Williams
1st class service alround
Everyone there is so helpful. Always polite. They came and collected my car, at my convenience and lent me one of theirs. I had been shopping and had some heavy things in the boot and Mark brought them in for me. I would recommend them to anyone. A pleasant experience.
Jo-Anne Smee Blackmore
Not once have I ever gone into Suzuki and been disappointed with their service in any way. Everyone is always extremely friendly and courteous and the personalized service is second to none. Anita was fantastic as usual, as is Graham, & I would and have recommended them to many. Many thanks for the fantastic service and for fixing my poorly car so promptly.
Just had a service done at Tracks Suzuki TAUNTON from the man that valets the car also engineers and those who are in sales and parts not forgetting service dept ,you could not have a nicer bunch of people that are willing to help and look after you.So to all at Tracks TAUNTON many thanks 👍
Absolutely amazing service from start to finish, Alec was fantastic and really listened to what my needs were, reassuring throughout.Have already recommended to several friends who we hope will be in soon.Many thanks! Can’t recommend enough.
Angie WolfLady Fentiman
I had to take my motability car in to the dealership on the 11th September 2018 and Will was as ever charming and polite.I was about 45mins early for my appointment but the staff were totally unfazed. It took 30minutes for the service and my car was given a good valet before it was handed back. It is the courtesy and excellent service at Tracks that convinced me to get my car, and any future works, from here rather than the Weymouth dealership.Each time I have visited Tracks I feel like royalty as ALL staff members are around the door to say goodbye! Congratulations and well done!
They are such a good team alway very helpful Andy as always did a good job 10/10
Tracks Suzuki serviced my vehicle this week. They were amazingly helpful as I have some major mobility problems right now. Over and above !!
Great service and excellent prices!
As always the team at Tracks were excellent. I have been coming here since April 2016 when I bought my first Suzuki from Ryan and have always had a great experience. Excellent customer service and a speedy while you wait MOT! Thanks Pip :)
They are very friendly and helpfulThey are polite to all who come in offering drinks while u wait Well done
Bought a Suzuki Swift at the weekend and couldn't be happier with it. Big thanks to Ryan who made the transaction quick and easy!
I’ve used Tracks for a good few years now and have always received a great friendly service. Great job
Rachel Jane Durrance
Excellent service as always .nothing is too much trouble when I visit the dealership . Keep up the good work all !!
Will Braddick in the Motability team was very professional and made us feel at ease and comfortable. He understood our needs and enabled 3 members of our family to purchase new cars. Roll on the 4th.
Good customer service, friendly and knowledgable
Excellent service, car was collected from and returned to my home beautifully valleted.
Jack was extremely helpful and supportive when I was deciding on a new car at the Taunton branch. I deceided on a second hand Suzuki Swift 4x4, which I test drove multiple times and had all the pre-service checks done before buying.The buying process was made smooth and easy and the car was sold to me in excellent condition. Many Thanks
Excellent team there. Especially Harry who's customer service skills are second to none. I am so happy with my jeep and would not hesitate in recommending tracks again.
I had my Suzuki Swift Sports serviced on Monday and have to say it was so hassle free from dropping the car off until collection, loved that the car was cleaned too. Lovely friendly, helpful staff. 10 out 10.
Another great service of my lovely S-Cross by the efficient team at Tracks of Exeter, I even had a free battery under warranty! Thanks Anita for looking after your customers so well. I loved the Swift BoosterJet courtesy car that I was lent.
Natalie Wickenden Price
Great service as usual. Kept informed and end up with a clean car to boot!
Thank you to Jack at tracks taunton for help with our new suzuki swift we love it.Customer service was top class made myself my wife and son very welcome .cheers Jack see you soon .
Kieran Mark Harvey
Harry and Will made the whole experience of buying a new car a real pleasure, they are knowledgeable easily approachable and very pleasant. The customer service was outstanding and the Suzuki Vitara we purchased has and is a lovely highly specced car, and has a lot of high end features proving good value for money, and a enjoyable car to own and drive. I highly recommend tracks of Suzuki Exeter and would defiantly continue to use them. Thank you
Tracks Suzuki Exeter:Just bought a Suzuki Swift 4x4 my sales person Will Braddick was amazing! Being only the second car I’ve ever bought for myself he sensed I was a bit nervous but honesty and transparency coupled with patience and a genuine desire to help things go smoothly the transaction was a pleasure. I love my car and feel confident that ‘if’ anything should go awry the team at Exeter will be there in a heartbeat! If you want good old fashioned genuine customer service ‘GO THERE’!!! Thankyou Will and all the team!
Staff was very helpful and friendly, I got a quick response for my needs. I was very impressed and happy with the service I received thanks
Jack looked after us and the service was excellent. The other team members we met were also helpful and friendly. We were given all the information and help we needed, without any pressure or pushiness. Would definitely recommend Tracks of Taunton. Very, very happy. Thank you.
Turned up a hour early for a 1000-mile check on my new Ignis and even though it was lunch-time they managed to finish the check almost right away. Can't ask for better than that.
I have been with Susuki Tracks Taunton for many years, and just purchased my 4th car from them Jack was excellent with us very helpful and pleasant,all the team are always helpful and pleasant ,thank you to you all .
Wonderful people and most helpful, help in more ways than one
Very good service from the team at Tracks in Exeter, especially Will who dealt with our recent purchase of my lovely new car! He was very patient, explained all we needed explaining and not at all pushy! Nice people, nice cars!
I was in a flap over an overdue MOT. Peter at Tracks of Taunton fitted me in at extremely short notice, calmed me down and organised everything. The Mot was done quickly and efficiently. To cap it all, one of the staff cleaned my car, and managed to remove the excreta caused by the attentions of a manic Bluetit to both of my wing mirrors. I'd say service above and beyond the normal!
Excellent service from helpful and friendly staff. Not only was the service £150 cheaper than we had been quoted from a rival.The car was returned on time and had been cleaned inside and out.We will go back and so should you.
I was looking for a new motability car. After having 3 Nissan's in the past i wanted something different. Having a look around at other car showrooms i went into Tracks of Exeter. I went up to the motability sales man Alec stott and told him i was looking for something different. He was so kind enough to show me around the cars. The Suzuki Vitara 4x4 took my eye. Alec told me everything i wanted to know about the car. He was so very helpful and professional at his job. I placed my order for the car there and then. He said it could take up to 3 months till i get the car but he would try to get it sooner for me. 8 weeks later i was back in the showroom picking up my new car. Alec Stott was very helpful all the way through the process from looking at the cat to getting the keys to my new car. He was very friendly and professional at his job. He put the customer first at all times. And he made it known that if i had any problems with my new car or if i needed to ask a question about the car, that i could phone him anytime for help and advice. I will be very happy to recommend Tracks of Exeter to all my friends and there friends. I am so happy i called into Tracks showroom when i did. Thank you very much for everything.
Once again impeccable service from the team in Exeter , with quality you can trust . Keep up the good work .
Diane L Harding
Superb and very understanding help to find my new motability car - with exactly the type of car I needed for where I live (Middle of Exmoor, 15 miles to nearest town!)Very long distance travel (Grandchildren in Scotland) + My disability needs - Came and got me on May Bank Holiday Friday (most awful traffic) - to collect my Vitara (1.4 Boosterjet 4 x 4) - Aided me to get help with downpayment - Alec - THANK YOU SO MUCH !All of this with a smile from all - help with getting hot drink etc...BEST EVER FOR DISABLED / MOTABILTY - REALLY WELL LOOKED AFTER - 6* - SUPERB!!Thanks to all @ Tracks and especially Alec for understanding what a stubborn minded knows what she wants pain in the rear! lol :) :) :)
Excellant service, couldn't be more helpful many thanks Zoë
I was really looked after extremely well by Alec at Suzuki tracks Exeter and all the team at the showroom. He helped me with everything I needed to know, and putting up with me as I asked so many question’s. Definitely recommend going if looking for a new car, they’ll look after you at tracks Exeter. Suzuki’s are fantastic cars. Very very happy with my car. Thanks again for everything at the garage very much appreciated.
friendly, efficient, honest & reliable. a big thank you & 100% recommendation for Tracks Exeter :-)
Found Tracks Suzuki (Taunton) to be a pleasure to deal. Purchased a used Suzuki Splash auto for my father. Excellent communication and the car has fully met expectations
Staff at Tracks Taunton are unfailingly helpful and we have nothing but good things to say about them. Brilliant. Thanks so much everyone!
Well looked after by Trackssuzuki Taunton when we bought our new Vitara, very happy with our car.
they are very helpful nothing is to much trouble and I am always recommending them to all my friends.
A great service from the staff. Gave me a loaner car for the day car was sorted within a few hours and a lovely wash polish and Hoover was a lovely bonus. Thanks guys
My father has recently bought a vitara from Jack. The service was excellent, the trade in price for the old car was very competitive. I would highly recommend the garage and the car lots of extras even in the basic model
Swift SX5. Great car. Good amount of kit goes well and very comfortable.. excellent customer service from Will in sales and the service team.. Definitely recommend Tracks of Exeter and the Swift...
Teresa Lock- McGorrigan
Fantastic service from Tracks Exeter - Will and Jack are amazing salesman 10/10 ( I would say 110 ) and the aftercare is fabulous 10/10 - many thanks
This is first time I have dealt with Tracks of Taunton and was very impressed and will certainly go back again, very helpful in all respects. Thanks Tracks! J.
Staff are always helpful & polite answering any questions we may have. We have had three Suzuki cars & have always be satisfied with both sales & service deals
Recently completed a new car purchase from Tracks Taunton. The customer service that I received from Jack was of the highest quality. He made the whole process effortless and enjoyable. He was competent and attentive and I felt he wanted to do his very best for me. I would have no hesitation in recommending Tracks Taunton.
This is what Facebook is good for now. Lots of PR. I can still say Tracks is excellent, not just this week but previously when I poured some screenwash into the battery. They are often booked up, but always ready to help.
Superb service friendly staff can not fault anything
Excellent service from Tracks of Taunton. They go above and beyond to help their customers. We as a family have great faith and trust in them. I absolutely recommend them.
Really first class service and customer care. The whole process was stress free and everything was explained well. So tracks of Exeter and especially graham tooth you've made two very happy easter bunnies !!🐇
Visited Tracks of Taunton yesterday, as usual great service from friendly and helpful staff. Been using them for almost 16 years, and really no serious problems. Special thanks to Steve Rowswell with whom I always share friendly banter.But I hope, in the nicest way, I don't need to see them for another year,
Tracks are always efficient, friendly and informative when I visit for MOT and service, thank you.
always feel welcome at tracks its like home from home told to help ourselves to coffee etc always have a chat or joke about with the team nothing is too much for them x
The staff at Tracks Taunton are always very accommodating. My recent service for my Splash was no exception. They drop me me back home and collect me again when the car is ready. I am kept up to date on any work that needs doing. They are always busy, which tells me they have a lot of happy customers. Thank you again for your great service. Steve was particularly helpful with my bill and service plan and the lovely young man who drove me to and from home was also great. Sorry I didn't catch his name, but you know who he is!
As always excellent service can not be faulted !!!! Thank you .
Lisa Hoskin Was Wainwright
Brilliant service. Very helpful and I got an amazing car for a great price. Felt that Graham couldn't do enough for us. Highly recommend you go here if you are looking for a new car.
Kirk J Shepherd
Very helpful staff at Tracks of Taunton. Jack could not have been more helpful.
Brought a suzuki ftom tracks of taunton fanatasic team with the sales man and parts team would reccomend
TRACKS Exeter Dad and I bought cars here last year and we had the 1 st year services this week excellent service thank you
Just had my much loved WagonR service and MOT completed at Taunton branch and once again cannot praise highly enough the staff there. All so very helpful,polite and competent. Pleasure to do business. Now if only Suzuki would bring out a newer version of the Wagon I'd be extremely pleased
So impressed. The service I received was excellent and I love the fact my car was sparkly clean when I picked it up.
Annual service for my 2 year old Celerio. Dropped car off and walked into Exeter via Canal/River. Came back after lunch to collect car. Paid nothing as I took out their extremely affordable service contract at time of purchase. The team are always friendly and helpful without being pushy. The 2 cars I've bought have both been very reliable so much so, that on this visit I bought a used Splash for my daughter.
Great service from Will when buying our Suzuki Swift. So friendly and helpful and explained everything . Would definitely recommend Tracks. Although Will dealt with us I will mention that Graham was also very nice. Very pleasant experience and love the car .
Had my car serviced. And a mot at tracks Exeter wonderful service. Very helpful and friendly staff. Spotless. And clean at the premises coffee. While you wait what more could you ask for well done tracks for your wonderful service.
Great service as always, thank you...comfortable waiting area. Staff all helpful and friendly.
Order my Vitara just before Christmas and picked it up middle of January couldn’t be more pleased with it . The salesman Jack of the Taunton branch was fab very very helpful and nothing was too much trouble and very honest and clear when questions were asked excellent chap .
Recently purchased a used Grand Vitara from Tracks Exeter & would highly recommend them. Dealt with Will Braddick who was professional, helpful and great to deal with. Really pleased with the vehicle and the service I received which included an lovely after sales call & follow up email.
Really happy with my new car and the team are all very nice and friendly. Will & Anita especially. Wouldn't hesitate in recommending.
Frederick David Vowles
Having dealt with Tracks for over 10 years can honestly say that I have never experienced any problems with the service received whatsoever. From buying vehicles to regular servicing, everything is very professional. Not living near to the dealership, a phone call to the service department with concerns normally resolves the situation without having to drive the 60 miles unless necessary. Kept fully informed when servicing due with a loan car ready on my arrival and texed when vehicle ready for collection. A1 recommendation.
Love my fiesta from tracks in Taunton. Just had to wait too long to pick it up!
I bought my Jimny from Tracks 3 years ago and have used them for services and MOTs since. Staff are friendly and helpful and the service Tracks provide is absolutely first class.
I am a very happy customer with my brand new Suzuki :)Jack Dennehy is looking after me and the vehicle at the Taunton branch.I would rate his service as 10 out of 10 as I he was very friendly, helpful and explained things clearly and answered all my questions as we went along.If I know someone who is going to need a car, now I know where to advise them to go :)
Purchased a beautiful Suzuki Swift for my daughter 18 months ago from Ryan King and the team at the Taunton branch. Great service from everyone there and superb value for the car we got, so ended up buying another before Christmas 2017 from Ryan and the team for my son. This time a new Swift with black alloys and the accessory pack, the car looks fantastic and my son is so pleased. Great value and service again so well done Taunton team!
Have had my suzuki for a week now and I am really happy with it. Thank you to Graham for showing me all the gizmos. Love it. Service is very good and the bobble hat is very warm !!
Lovely service - really helpful and went out of their way to ensure that my needs were met. Would definitely recommend and would buy from again!
A friendly and efficient Suzuki dealership.
I have had Suzukis for 30 years now and the last 2 from Tracks. I like the straight forward sales with no bull. I looked at a different vehicle at another local garage and lost 2 and half hours of my life listening to a load of sales patter with the price going up and up, to then be knocked down as if I was getting a good deal. Put me right off!Everything seems to go smoothly and easily at Tracks. Great service team too! Your coffee is better too! Well done on winning. � Have a great Christmas and New Year.
Brilliant sales staff so helpful and kind. Our car was ready and waiting for us to collect it.
Bought my current car from tracks. Best car buying experience. A good honest dealer.
Wonderful service from Tracks at Taunton . Nothing is ever too much trouble and things are always explained well. Thank you.
Great customer service, very helpful and obliging. I have recommended Tracks to many of my friends
With tracks of Taunton yo know from the start you will get great service, staff are always friendly and go out of their way to help you will not go anywhere else.
Thanks again to the Exeter team for great service & after care. I am currently on my 3rd model from you guys & hopefully looking forward to up grading in the new year. You are always so friendly & helpful can not fault your service. Thank you.
We Have had several cars from Tracks over the years and have always found the staff helpful courteous and friendly nothing is to much trouble and as a consequence we have had years of hassle and trouble free motoring In our opinion Suzuki cars are second to none offering a great variety of models and prices Thank you
Tracks Suzuki customer service .... priceless �����
The Team at Tracks Exeter are really helpful. Took my car in for a service and received great service. Thanks
It's just like coming home without any stress. If you remember the' Waltons' well everyone seems to be looking after each other including us. Whichever way you look at it "Tracks means Family"Eric Tose
Very helpful ,came out to my home with a car for a test drive ,
Tracks of Exeter are #1 for customer service, Best in the West!!!
Been using Tracks Exeter for several years now and can honestly say that the sales and service departments are superb. No high pressure rubbish from Graham and his team and just give a good honest deal....David and the service team also deserve a gong for looking at my daughters car gratis and are always so helpful and patient ( must be hard sometimes ) and the mechanics do a top notch job at a competitive price.
I bought my first Suzuki in May and love it. Tracks have been excellent.
Having purchased my 1st Suzuki 10 years ago from Exeter Tracks and in need of an upgrade,I knew there was no other place to go,where I would receive the best customer service.So after visiting Graham and his team I am now looking foward to collecting my new Suzuki Swift.Such an easy buying process I have no hesitation in recommending Suzuki. My old car was so reliable I'm feeling sad to see it go but looking forward to a really great new car.Thank you so much .
Bought my second car from tracks awesome service from everyone encountered as a driving instructor my dual controls were put in without charge and a special mention to Alec who was and has been so helpful following up on the car and how I’m doing
Excellent customer service! From the sales team, to the servicing team and even the car cleaners ... a very professional service! I would highly recommend Tracks Suzuki Exeter!
Fantastic service from Tracks in Taunton, who always seem to go above and beyond. Customer service as it should be.
Excellent service as always �, lovely friendly staff. �
As arranged my Alto and Swift were collected on Tuesday morning - I had to go out by 3,30 so phoned at about 2.30 to ask what time they would be returned, "In about half an hour " was the reply. Within about twenty minutes they were in my garage and drive looking cleaner than they have for weeks!!Excellent service as usual - a clean bill of health and both M O T pass. Many thanks to all concerned Frank Flook
Would like the say thank you to Jack for helping me and my partner buy our first car together. He was honest and very helpful and made us feel confident. Thanks again :)
The usual great service at tracks Exeter taking my daughters car for 4 month FREE health check and wash and vacDone on time nice coffee while I waited job done ��
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13:17 25 May 17
Had an amazing experiance with Ryan at your Taunton Branch...We went in last week looking for 2 cars i have always been sceptical as i work in the industry so i am very defensive. We met Ryan who put us at ease. My partner choose a swift, I drove a swift but it was not for me and ended up settling on a c2, however the day before we were collecting them i had a call to say they were not happy with the c2 and needed work doing to (i have never known a company to be so open thumbs up) I decided against it however we would come and get the swift and have a chat.We collected the swift today Ryan came strait out smiling was amazing with my son who got an ice cream, and while my partner was looking at his new car i found the perfect car test drove and collect next week.Peter in service was lovley he showed me the recalls and the service history. Showed me what needed doing, he hid nothing. We spoke to Ryan and bought a second car.We cant wait to see you all again next, week you have customers for life now.Thanks especially to Ryan and Peter...
10:22 06 Jun 17
Very friendly staff. Well organised and nice area to sit, including tea and biscuits while you wait for your car to be serviced
16:34 08 Dec 16
Very pleased with the service I received when purchasing my car!! Excellent customer service from Ryan - can not praise him enough!! He made it a very enjoyable experience and nothing was too much trouble!! Would highly recommend Ryan and the garage!!!
08:15 27 Mar 17
Gr8 staff, friendly service. Would recommend them.
11:30 09 Apr 17
Friendly staff made you feel welcome very helpful enjoyable experience
14:05 28 Jul 17
Great customer service.... ?
20:31 08 Aug 17
1st Class service from Will Braddick at Tracks Exeter this is the first time in over 60 years of car buying i have ever left a review about a "car dealer".That should show how highly i rate the whole experience, well done Will and the whole team. Highly recommended
15:17 03 Oct 17
Good knowledge test drives no problem friendly staff
15:19 10 Oct 17
Very helpful. Free drinks non-alchoholic!
08:28 11 Nov 17
My family have always had excellent service from Tracks at Blagdon Hill and our recent annual service was no different. The staff are extremely friendly and make you feel valued. Nothing seems too much trouble for them. We are on our third Vitara and they just keep getting better and better.
16:36 23 Nov 17
A professional and skilled team without losing the "family business" touch.It is a pleasure to do business with you .
12:35 29 Nov 17
Our Suzuki had it's first service today. We had a courtesy car for the day and when we collected our car it had been cleaned inside and out, as well as serviced. Very happy, thank you Tracks. Robin
17:03 08 Dec 17
A1 Service from Tracks in Taunton as usual. Can't ask for better service. Highly recommend them. 10/10. New member of staff, Stephen, was extremely helpful. Thank you all.
09:51 07 Dec 17
Having recently bought a new Suzuki Vitara S from Tracks of Taunton, I have just started my relationship with them. My dealings with the team there were all positive, so I look forward to more great service from them in the future.
14:33 14 Dec 17
First 2 month check and fitting of rear mud flaps for a new Swift. Excellent and helpful service (being local is a great advantage!).
13:02 20 Feb 18
Always good service at Tracks of Taunton. Last week they went the extra mile to fit in two new tyres in addition to the other work they were doing.
23:14 27 Feb 18
Service and MOT carried out on Monday,courtesy car collected at 0845,call to say car was ready for collection just after 1300 much earlier than expected.On collection car cleaned inside and out.Excellent service from Stephen and his colleagues who are friendly and very helpful.
18:22 02 Mar 18
Purchased my new car from Tracks last weekend (Abarth 500). Ryan King was the salesman that dealt with me. He didn't pressure me in any shape or form to buy the car, we were able to take the car for a test drive on our own which enabled my partner to have a go in it too. We were made to feel very welcome and valued at the garage, Ryan talked us through everything thoroughly and went above and beyond to ensure a smooth transaction. I cannot rate the service I received highly enough and I am absolutely in love with my new car! A BIG thank you to Ryan!
12:06 08 Mar 18
SERVICE & MOT. AS ALWAYS , 1ST. RATE SERVICE FROM POLITE AND FRIENDLY STAFF.WOULDN'T GO ANYWHERE ELSE. WELL DONE AGAIN. AAAAA
15:39 23 Mar 18
All staff were so helpful, friendly and polite when I brought my car in for it Mot. It failed but I always feel I and my car are in a safe pair of hands and everyone went out of their way to guide me on my next steps and the retest process. Its always a pleasant experience at Tracks, the thorough staff training clearly shows and I always recommend it to my friends.
10:12 11 Apr 18
An excellent Company in every way with old fashioned professionalism and politeness not often seen in today's world. Have bought three cars and would not go anywhere else. The MOT was due on my car when on holiday, but Tracks collected my car, performed the test and returned it to my home in showroom condition after giving it a full valet. Whether it be car sales or servicing, you will not find better.
19:39 20 Apr 18
Had my trusty Vitara serviced 5 days ago. Excellent customer care, thanks to Steve and my 2 taxi drivers to and from Taunton. See you in 12 months time.
12:10 04 May 18
Ryan has looked after me throughout buying a car with tracks. He has been patient, professional and has done an excellent job! He was not pushy just gave the facts and you couldnt ask for more. We also had some banter which made the whole experience enjoyable. He took me through the PCP contract slowly and then the service promise. He showed me all the functions on the car before I left which was lovely. Thank you Ryan :)
21:40 05 May 18
Recently purchased a Suzuki Splash from Tracks Taunton excellent service from start to finish and Jack who dealt with our purchase was outstanding he was really helpful and never pressurised us or used the hard sale tactics that many other places use. Would definitely return to Tracks again.
10:25 25 Jun 18
Excellent service. They couldn't solve the problem, but that appears to be an historical design issue. Would happily go back.
09:30 14 Jul 18
Very friendly as always. Gave a clear explanation of what needed doing Our car was ready much sooner than expected and was cleaned for us. Great setvice
15:51 13 Jul 18
took my vitara to taunton for a service ,as usual a great job done by a friendly efficent team thank you
12:05 27 Jul 18
Fantastic service from Tracks of Taunton as ever. Thank you guys, great job. Particular mention for Mark Kingdon; customer service doesn't get much better than that!
18:56 08 Aug 18
Service was quick and professional. Thank you Anita Hill for all your help. However the courtesy car was a bit dirty. When I’ve been buying a car and a service plan from Suzuki, I’ve been told that my car will always be cleaned and hoovered during service. It was cleaned briefly and the boot wasn’t even touched. Slightly disappointing comparing to other dealers. This is why I’m giving you only 3 stars. Come on Tracks of Exeter you can do better!