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Would highly recommend, really helpful and good customer service, made buying a new car a pleasurable experience
very helpful and pleasant staff helping is no problem I would recommend them to anyone buying a new or used car
I've had nothing but great customer service from the guys at tracks Exeter. From buying my swift sport to the recent service it's just had. staff are always great, honest and genuin. communication between the staff and the customer are always excellent. I can't fault anything and would highly recommend to anyone. good work tracks, good work 👌👍
Best customer service we have ever had from a garage right from when we first stepped in to the show room looking for a new car to our first service check this week. Friendly, knowledgeable, efficient, well run. Excellent service. Highly recommended.
Yesterday our car was dropped off at Tracks of Exeter for its MOT and annual Service.It was all ready and on time for collection. The vehicle had also been washed on the outside and cleaned on the inside!The staff are excellent and always helpful and I would have no hesitation in recommending them to anyone requiring good service and helpful staff. Well done Tracks!
My fiancé and me drove from Stafford yesterday to come and view and hopefully buy a 2019 Suzuki Swift Sport this morning. After speaking with Jack on the phone last week and arranging the meet, we were apprehensive about coming such a long way, but we were hopeful the car would live up to the advertisement, and we weren’t disappointed! Stunning car, exactly as advertised, and after driving the 188 miles home, we couldn’t be happier. Fantastic professional service from Jack and all at Tracks Suzuki, going the extra mile to make our purchase a smooth one. Very much appreciated the hand shake from whom we believe to be the owner. Thank you very much. Highly recommend this dealership.
Very polite, helpful and friendly staff, that know their brand inside out. Great tasting coffee too! 😁
As usual excellent Customer Service from all staff
Great garage, great staff,great customer service. Brilliant.
cracking service. A+ plus more .
I couldn’t recommend Tracks in Exeter more, Mel, Jack and Craig went above and beyond to get my Suzuki Swift Sport ready in super quick time, I absolutely love her and thanks to Jacks input she looks stunning ♥️
Excellent customer service, Will couldn’t have been more helpful and went above and beyond to make it a very positive experience from start to finish. Very pleased with our new Vitara. Highly recommend!
Friendly helpful staff. The chap on the Taunton service desk is lovely ( can’t remember his name )This is my second Suzuki and I highly recommend tracks of Taunton and Exeter for the whole package, sales aftercare and mot /servicing.
Always a pleasure to deal with. This is the second car bought. Service and sales are great.
nice fast service as always
I’ve always found Jack at Tracks in Exeter to be of great help, nothing is to much trouble, would recommend
Always friendly, good pricing.
Great customer service right from booking car in for service through to collecting car at the time specified.
I have just recently purchased a car from tracks of Taunton, Ryan who dealt with my sale went above and beyond and I could not have asked for any more. Great customer service. I will be recommending tracks.
Very pleased with the service and staff were very efficient with my car thank you
Every time we have to book either of our cars into Tracks I can honestly say it's a pleasure. Both David & Anita on service desk are top of their game on customer service and nothing raised is ever a problem. Its the same when chatting to Jack on sales floor as he like the rest of the staff are extremely helpful in all respects. We have been with them for over 4 years and no intention to look anywhere else! Thanks to all at Tracks.Stuart
They were professional and done all they could so I could drive it until the new part arrived. They looked after me really well.
The Service contract is excellent. Staff are always polite and helpful. Customer Service is first class.
Suki Benson - Miles
The team at Suzuki tracks Exeter are great . They looked after me and my car . Very polite and pleasant . Nothing was too much trouble . I went in for a seatbelt check and they did a two month check while I was waiting and checked my tyre pressure at my request . Well done to you all and thank you . 😁
Nikki Jayne Mansell
Have just ordered my vehicle through the Motability scheme and very impressed with the customer service from everyone I spoke to, but particularly Will who ensured I was happy with what I had chosen, taking me out on a test drive and making me feel like my needs whilst in the dealership were met to the best level possible. Looking forward to taking delivery of my car soon 😊
Just got back from Tracks Taunton as they were checking out something on my car as we had took it to the Wales branch and they had advised it needed over £1000 ‘s work.We took one of their mechanics in our car so he could listen to the noise we were experiencing what a lovely polite chap.All of the staff were lovely and couldn’t do enough for us.Thank you my faith has been restored
Just bought my new Suzuki from tracks of Taunton and I couldn’t recommend them anymore. They were so helpful and kind. Thank you guys :)
Very efficient and friendly staff at Taunton. Knowledgeable and helpful.
Its always a pleasure to visit Tracks Of Taunton. Have just taken my Suzi Ig for an annual service. The staff are always very friendly, approachable, courteous, helpful and professional and, the atmosphere at the dealership always feels relaxed and welcoming. From what I've seen and experienced, both the Sales team and the Service team, take the time and trouble to make every customer feel valued. As I mentioned before, its always a pleasure and I'll look forward to Suzi Ig's next service!!
Christine Thoburn Koseoglu
As always, efficient and friendly service at Tracks, Exeter.
First time I have used Tracks, very efficient service, everything explained. Friendly Staff, nice showroom. Suzuki quantity comes as standard 🥇
Well the Service from the Mark and the Taunton team just gets better every time. You really are outstanding; thank you again and see you next time.
You could not better the service and the staff are helpful and very professional.
Have used Tracks Suzuki on a number of occasions now and the service is exceptional. Great communication, friendly, professional and reliable. We highly recommend Tracks 👍
Jacob Luke Weeks
Tracks of Taunton are a great service. Picked up my new car today and thrilled with the whole process. Particularly great service from Ryan. Definitely recommend
Great service as always. Thank you 😀
Service,polite staff & people you feel able to trust.
I have been going to Tracks of Taunton for a few years now. Myself and few members of my family have purchased a few Suzuki’s now from Tracks of Taunton, and we have been overwhelmed with the friendliness, helpfulness and support that we have had. I have used other main dealers in the past and can honestly say that it is a pleasure to do business with them.
Highly recommend Tracks of Taunton.So well looked after by a lovely young salesman called Ryan King made buying a car easy and stress free felt at ease all the way through. Thanks for the free coffee ☕️ lovely man
Polite and informative staff. An excellent experience.
John Martin Davies
All of the staff are helpful, friendly and offer excellent service. We have full confidence that our Suzuki Vitara will be maintained at peek efficiency. a pleasure to deal with.
just bought an 18 month old vitara and delt with Will. very good service, kept us informed all through the purchase. service plan all sorted, looking forward to long association with Tracks of Exeter. so far very pleased with our Vitara.
Can't thank Jack & all the staff at Tracks of Taunton enough for all their help & patience when purchasing my Ignis. Nothing was too much trouble for them! I was made to feel welcomed from the very start with my test drive, right through to when I drove my new car off the forecourt.
I have brought four Suzuki cars from Tracks of Exeter and from the sales department, service department and especially Anita on reception who always welcome you with a smile on her face and nothing is to much trouble and I will be buying car no five from them well done all of you
Ray Tina Pollington
they are honest and realistic not like Bristol street motors
Hubby been looking for a new car, visited a few garages this place comes out with 10 /10. Excellent service, friendly, nothing to much trouble, Ryan is professional and approachable, also makes a good cuppa !! hence to say hubby brought the car !!
Cannot thank the service team at Tracks of Taunton enough for their help of supplying and fitting a clutch kit to my Isuzu D-max, they had it back to me in next to no time! Cannot recommend Tracks of Taunton enough!!
Maria Bonnell Sones
Always good service. All staff seem very pleasant and helpful. Lifts home and back to garage (when requested at time of booking)when car is in for MOT & car is always returned cleaner than I left it. Fabulous service Taunton branch.
We have been dealing with Tracks Suzuki for the last 7 years and have always had excellent customer service and prompt and reliable car maintenance
Just took delivery of my new Vitara at Tracks. I'd just like to say what an easy and pleasant process it was thanks to the help and professionalism shown by the team there, and especially from Harry Ody who made sure the whole process went through smoothly. Everyone was in tune with my requirements and all gave prompt and excellent customer service. Still getting used to the car, but so far so good.
Exceptional service from the staff.While the car was being serviced we were taken into the city center and picked up later.We were grateful for the quick service as we needed to get home before the snow settled in.Always an easy and pleasant experience.
Great service,took my car in for a check, and was very happy with the out come, and was brought back to me.
excellent service. very friendly staff who care about your issues and any concerns. Free drinks machine and usually a social setting where you meet other owners.
Julie Hazel Shearman
Bought my 2012 Jimny from Tracks 4 years ago and never looked back. Apart from being a fantastic and fun little 4 x 4 to drive, the service at Tracks is consistently top class and staff are friendly and helpful. Now have to save the pennies for the new model :)
the service is good very helpful staff
If you want a good deal, helpful and knowledgeable people to assist you then Tracks of Exeter is where you should be.
I have been a customer for nearly 7 years and I can never fault my service there Graham is amazing with helping us upgrade our car and David Anita and Clive are so helpful and treat you like family when booking the car in for a service. One of the friendliest places and always make you feel welcome 5* service every time
Very good service.Friendly and helpful staff.A lovely hire car provided.No complaints.
Very reliable service my car is picked up for mot and service once a year and delivered back to me. Its always been cleaned as well.
Got my Suzuki in promptly for its health check, staff are fantastic, great service, would recommend :)
Net-Net Requintina Palaran
Staff were very accommodating and friendly.. thank you jack
Really good experience, I recently had to get some repairs done on my Suzuki (bought from tracks earlier this year). The aftercare team are great, so accommodating and flexible and my car looks as good as new. Excellent service from both the sales and aftercare team, Thankyou!
Another year another service thank you great team work all 10/10Hx
Stephen Spot Watson
Very good service help full staff..
Had a service on my suzuki jimney. Well worth the ling trip to Exeter. The service team and Harry were as usual professional and efficient. thank you so much.
Good company and very helpful
Always efficient. Excellent customer service
Took my car in for service and MOT, received fantastic service yet again. Great team and welcomed by all. Would highly recommend 😃
very helpful when ever I need it
As ever with Tracks of Taunton a fantastic, efficient and friendly experience.I have absolute trust and confidence in them.
Had my two year service on my Celerio at Tracks Taunton on Monday very pleased with the service the staff were very pleasant and the car was ready on time with them exsplaining wot had been done Ann Harnell
Great service from all the staff ,
Great service. Good customer care!
Alfred Cyril Adams
I have bought and driven many Suzuki vehicles from Tracks over the years. Would'nt think of going anywhere else. Excellent car ! Excelent service, every time !
First class service and staff very friendly and helpful and would highly recommend to all family and friends.
Over 10 years of services/MOT’s and other work and I am always greeted by friendly & professional staff. The work carried out has always been of a great standard. I would not dream of going anywhere else! Thank you Tracks of Exeter.
I took my Vitara here for a service! Great service and friendly staff. Highly recommended.
William John Hill
Excellent friendly, professional service. Cannot fault any of the staff we have dealt with over the years.
Just had the winter service and car was cleaned also. Exeter Tracks polite , professional and friendly as always
Polite, punctual and helpful. Always friendly and to top it all a clean car ready for the winter!
Just took my sx4 in for winter check told them I was bit concerned about front tyres they came back after five minutes told me they were fine and last until my mot was due or even a bit longer, so sat with hot drink and paper for half an hour got keys back car all washed and valeted and nothing to pay great team great service very polite and professional,very pleased what more could anyone wish for thank you all at tracks of Exeter
The staff are really helpful ,friendly and yesterday ,my free car check was carried in a prompt and professional manner,I now know that my car is ready for winter ,very pleased with the service ,it's my second car from Tracks of Exeter, will not go any where else ,thankyou.
I have real peace of mind knowing my car is being regular checked by Tracks Suzuki. They are extremely professional and friendly and I feel I am in good hands and my suzuki celerio which I so enjoy driving is extremely well maintained
Have bought 3 cars from Suzuki in Exeter. On each occasion sales people have been pleasant, helpful and efficient. We have continued to have our cars serviced at the Exeter branch and been delighted on each occasion.Amazed, after having a Winter check carried out on my Swift this week , to receive an email ,along with a video of my car and a message from the mechanic, and a detailed report of the findings. This is service over and above my expectations . Even the tea was good !
Fantastic dealership, bought the car in Taunton, they were very helpful. I have the car serviced in Exeter because it is my local dealer and they have been equally wonderful. I especially loved the text message full of detail and a video. Couldn't recommend Tracks highly enough for their customer service.
Winter check for my Vitara yesterday &, as always, the customer service was second to none. Car valet always a great bonus! The team are terrific.
fantastic service from Harry Ord.great advice about the jimny.the finance side regarding the trade in was excellent.my wife loves the car.would definitely recommend Suzuki Exeter to anyone.
Excellent customer service from Harry at Tracks Exeter! Thank you for finding me the perfect car.
Excellent customer service from Jack in Taunton. Was so helpful and went out of his way to meet our quite specific needs. Made the whole experience seem so easy. Would recommend to anyone and would go back again in the future. Thank you so much.
Always had excellent service whether buying a car or having a service or MOT. Highly recommended.
polite and reliable service,very professional sales service
Helpful, polite and accommodating...from sales to aftersales...very professional....
Always very welcoming and friendly , excellent service and care :) 5 out of 5
Fixed a pesky, stuck fuel flap in minutes - almost before I could finish my coffee. It has been fine since. Thank you!
1st class service alround
Everyone there is so helpful. Always polite. They came and collected my car, at my convenience and lent me one of theirs. I had been shopping and had some heavy things in the boot and Mark brought them in for me. I would recommend them to anyone. A pleasant experience.
Jo-Anne Smee Blackmore
Not once have I ever gone into Suzuki and been disappointed with their service in any way. Everyone is always extremely friendly and courteous and the personalized service is second to none. Anita was fantastic as usual, as is Graham, & I would and have recommended them to many. Many thanks for the fantastic service and for fixing my poorly car so promptly.
Just had a service done at Tracks Suzuki TAUNTON from the man that valets the car also engineers and those who are in sales and parts not forgetting service dept ,you could not have a nicer bunch of people that are willing to help and look after you.So to all at Tracks TAUNTON many thanks 👍
Absolutely amazing service from start to finish, Alec was fantastic and really listened to what my needs were, reassuring throughout.Have already recommended to several friends who we hope will be in soon.Many thanks! Can’t recommend enough.
They are such a good team alway very helpful Andy as always did a good job 10/10
Great service and excellent prices!
They are very friendly and helpfulThey are polite to all who come in offering drinks while u wait Well done
Bought a Suzuki Swift at the weekend and couldn't be happier with it. Big thanks to Ryan who made the transaction quick and easy!
I’ve used Tracks for a good few years now and have always received a great friendly service. Great job
Rachel Jane Durrance
Excellent service as always .nothing is too much trouble when I visit the dealership . Keep up the good work all !!
Absolutely amazing service from Will Braddick motorbility). After other dealerships not being great, I can honestly say Will has been fantastic. Thorough, Helpful, Organised & made everything run smooth! He made it a joy & is a credit to Tracks, Suzuki & Motorbility! Now to enjoy life xx👍🏻 Thank you
Will Braddick in the Motability team was very professional and made us feel at ease and comfortable. He understood our needs and enabled 3 members of our family to purchase new cars. Roll on the 4th.
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13:17 25 May 17
Had an amazing experiance with Ryan at your Taunton Branch...We went in last week looking for 2 cars i have always been sceptical as i work in the industry so i am very defensive. We met Ryan who put us at ease. My partner choose a swift, I drove a swift but it was not for me and ended up settling on a c2, however the day before we were collecting them i had a call to say they were not happy with the c2 and needed work doing to (i have never known a company to be so open thumbs up) I decided against it however we would come and get the swift and have a chat.We collected the swift today Ryan came strait out smiling was amazing with my son who got an ice cream, and while my partner was looking at his new car i found the perfect car test drove and collect next week.Peter in service was lovley he showed me the recalls and the service history. Showed me what needed doing, he hid nothing. We spoke to Ryan and bought a second car.We cant wait to see you all again next, week you have customers for life now.Thanks especially to Ryan and Peter...
10:22 06 Jun 17
Very friendly staff. Well organised and nice area to sit, including tea and biscuits while you wait for your car to be serviced
16:34 08 Dec 16
Very pleased with the service I received when purchasing my car!! Excellent customer service from Ryan - can not praise him enough!! He made it a very enjoyable experience and nothing was too much trouble!! Would highly recommend Ryan and the garage!!!
08:15 27 Mar 17
Gr8 staff, friendly service. Would recommend them.
11:30 09 Apr 17
Friendly staff made you feel welcome very helpful enjoyable experience
14:05 28 Jul 17
Great customer service.... ?
20:31 08 Aug 17
1st Class service from Will Braddick at Tracks Exeter this is the first time in over 60 years of car buying i have ever left a review about a "car dealer".That should show how highly i rate the whole experience, well done Will and the whole team. Highly recommended
15:17 03 Oct 17
Good knowledge test drives no problem friendly staff
15:19 10 Oct 17
Very helpful. Free drinks non-alchoholic!
08:28 11 Nov 17
My family have always had excellent service from Tracks at Blagdon Hill and our recent annual service was no different. The staff are extremely friendly and make you feel valued. Nothing seems too much trouble for them. We are on our third Vitara and they just keep getting better and better.
16:36 23 Nov 17
A professional and skilled team without losing the "family business" touch.It is a pleasure to do business with you .
12:35 29 Nov 17
Our Suzuki had it's first service today. We had a courtesy car for the day and when we collected our car it had been cleaned inside and out, as well as serviced. Very happy, thank you Tracks. Robin
17:03 08 Dec 17
A1 Service from Tracks in Taunton as usual. Can't ask for better service. Highly recommend them. 10/10. New member of staff, Stephen, was extremely helpful. Thank you all.
09:51 07 Dec 17
Having recently bought a new Suzuki Vitara S from Tracks of Taunton, I have just started my relationship with them. My dealings with the team there were all positive, so I look forward to more great service from them in the future.
14:33 14 Dec 17
First 2 month check and fitting of rear mud flaps for a new Swift. Excellent and helpful service (being local is a great advantage!).
13:02 20 Feb 18
Always good service at Tracks of Taunton. Last week they went the extra mile to fit in two new tyres in addition to the other work they were doing.
23:14 27 Feb 18
Service and MOT carried out on Monday,courtesy car collected at 0845,call to say car was ready for collection just after 1300 much earlier than expected.On collection car cleaned inside and out.Excellent service from Stephen and his colleagues who are friendly and very helpful.
18:22 02 Mar 18
Purchased my new car from Tracks last weekend (Abarth 500). Ryan King was the salesman that dealt with me. He didn't pressure me in any shape or form to buy the car, we were able to take the car for a test drive on our own which enabled my partner to have a go in it too. We were made to feel very welcome and valued at the garage, Ryan talked us through everything thoroughly and went above and beyond to ensure a smooth transaction. I cannot rate the service I received highly enough and I am absolutely in love with my new car! A BIG thank you to Ryan!
12:06 08 Mar 18
SERVICE & MOT. AS ALWAYS , 1ST. RATE SERVICE FROM POLITE AND FRIENDLY STAFF.WOULDN'T GO ANYWHERE ELSE. WELL DONE AGAIN. AAAAA
15:39 23 Mar 18
All staff were so helpful, friendly and polite when I brought my car in for it Mot. It failed but I always feel I and my car are in a safe pair of hands and everyone went out of their way to guide me on my next steps and the retest process. Its always a pleasant experience at Tracks, the thorough staff training clearly shows and I always recommend it to my friends.
10:12 11 Apr 18
An excellent Company in every way with old fashioned professionalism and politeness not often seen in today's world. Have bought three cars and would not go anywhere else. The MOT was due on my car when on holiday, but Tracks collected my car, performed the test and returned it to my home in showroom condition after giving it a full valet. Whether it be car sales or servicing, you will not find better.
19:39 20 Apr 18
Had my trusty Vitara serviced 5 days ago. Excellent customer care, thanks to Steve and my 2 taxi drivers to and from Taunton. See you in 12 months time.
12:10 04 May 18
Ryan has looked after me throughout buying a car with tracks. He has been patient, professional and has done an excellent job! He was not pushy just gave the facts and you couldnt ask for more. We also had some banter which made the whole experience enjoyable. He took me through the PCP contract slowly and then the service promise. He showed me all the functions on the car before I left which was lovely. Thank you Ryan :)
21:40 05 May 18
Recently purchased a Suzuki Splash from Tracks Taunton excellent service from start to finish and Jack who dealt with our purchase was outstanding he was really helpful and never pressurised us or used the hard sale tactics that many other places use. Would definitely return to Tracks again.
10:25 25 Jun 18
Excellent service. They couldn't solve the problem, but that appears to be an historical design issue. Would happily go back.
09:30 14 Jul 18
Very friendly as always. Gave a clear explanation of what needed doing Our car was ready much sooner than expected and was cleaned for us. Great setvice
15:51 13 Jul 18
took my vitara to taunton for a service ,as usual a great job done by a friendly efficent team thank you
12:05 27 Jul 18
Fantastic service from Tracks of Taunton as ever. Thank you guys, great job. Particular mention for Mark Kingdon; customer service doesn't get much better than that!
18:56 08 Aug 18
Service was quick and professional. Thank you Anita Hill for all your help. However the courtesy car was a bit dirty. When I’ve been buying a car and a service plan from Suzuki, I’ve been told that my car will always be cleaned and hoovered during service. It was cleaned briefly and the boot wasn’t even touched. Slightly disappointing comparing to other dealers. This is why I’m giving you only 3 stars. Come on Tracks of Exeter you can do better!
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