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Excellent customer service, Will couldn’t have been more helpful and went above and beyond to make it a very positive experience from start to finish. Very pleased with our new Vitara. Highly recommend!
Friendly helpful staff. The chap on the Taunton service desk is lovely ( can’t remember his name )This is my second Suzuki and I highly recommend tracks of Taunton and Exeter for the whole package, sales aftercare and mot /servicing.
Always a pleasure to deal with. This is the second car bought. Service and sales are great.
nice fast service as always
I’ve always found Jack at Tracks in Exeter to be of great help, nothing is to much trouble, would recommend
I have to say my experience was nothing but positive. We’ve been using this garage for mots for a number of years and they’re always really helpful. I took my car for mot yesterday. The chap at the desk was welcoming and cheerful, the coffee is excellent and free WiFi is a nice touch.My mot was completed quickly while I waited and despite initially failing, the problem was rectified quickly at no extra cost to me.All in all I’m very happy with the service I received - and it’s only £35 for an mot!
Always friendly, good pricing.
Great customer service right from booking car in for service through to collecting car at the time specified.
I have just recently purchased a car from tracks of Taunton, Ryan who dealt with my sale went above and beyond and I could not have asked for any more. Great customer service. I will be recommending tracks.
Very pleased with the service and staff were very efficient with my car thank you
Every time we have to book either of our cars into Tracks I can honestly say it's a pleasure. Both David & Anita on service desk are top of their game on customer service and nothing raised is ever a problem. Its the same when chatting to Jack on sales floor as he like the rest of the staff are extremely helpful in all respects. We have been with them for over 4 years and no intention to look anywhere else! Thanks to all at Tracks.Stuart
They were professional and done all they could so I could drive it until the new part arrived. They looked after me really well.
The Service contract is excellent. Staff are always polite and helpful. Customer Service is first class.
Suki Benson - Miles
The team at Suzuki tracks Exeter are great . They looked after me and my car . Very polite and pleasant . Nothing was too much trouble . I went in for a seatbelt check and they did a two month check while I was waiting and checked my tyre pressure at my request . Well done to you all and thank you . 😁
Nikki Jayne Mansell
Have just ordered my vehicle through the Motability scheme and very impressed with the customer service from everyone I spoke to, but particularly Will who ensured I was happy with what I had chosen, taking me out on a test drive and making me feel like my needs whilst in the dealership were met to the best level possible. Looking forward to taking delivery of my car soon 😊
Just got back from Tracks Taunton as they were checking out something on my car as we had took it to the Wales branch and they had advised it needed over £1000 ‘s work.We took one of their mechanics in our car so he could listen to the noise we were experiencing what a lovely polite chap.All of the staff were lovely and couldn’t do enough for us.Thank you my faith has been restored
Just bought my new Suzuki from tracks of Taunton and I couldn’t recommend them anymore. They were so helpful and kind. Thank you guys :)
Very efficient and friendly staff at Taunton. Knowledgeable and helpful.
Its always a pleasure to visit Tracks Of Taunton. Have just taken my Suzi Ig for an annual service. The staff are always very friendly, approachable, courteous, helpful and professional and, the atmosphere at the dealership always feels relaxed and welcoming. From what I've seen and experienced, both the Sales team and the Service team, take the time and trouble to make every customer feel valued. As I mentioned before, its always a pleasure and I'll look forward to Suzi Ig's next service!!
Christine Thoburn Koseoglu
As always, efficient and friendly service at Tracks, Exeter.
First time I have used Tracks, very efficient service, everything explained. Friendly Staff, nice showroom. Suzuki quantity comes as standard 🥇
Well the Service from the Mark and the Taunton team just gets better every time. You really are outstanding; thank you again and see you next time.
You could not better the service and the staff are helpful and very professional.
Have used Tracks Suzuki on a number of occasions now and the service is exceptional. Great communication, friendly, professional and reliable. We highly recommend Tracks 👍
Jacob Luke Weeks
Tracks of Taunton are a great service. Picked up my new car today and thrilled with the whole process. Particularly great service from Ryan. Definitely recommend
Great service as always. Thank you 😀
Service,polite staff & people you feel able to trust.
I have been going to Tracks of Taunton for a few years now. Myself and few members of my family have purchased a few Suzuki’s now from Tracks of Taunton, and we have been overwhelmed with the friendliness, helpfulness and support that we have had. I have used other main dealers in the past and can honestly say that it is a pleasure to do business with them.
Highly recommend Tracks of Taunton.So well looked after by a lovely young salesman called Ryan King made buying a car easy and stress free felt at ease all the way through. Thanks for the free coffee ☕️ lovely man
Polite and informative staff. An excellent experience.
John Martin Davies
All of the staff are helpful, friendly and offer excellent service. We have full confidence that our Suzuki Vitara will be maintained at peek efficiency. a pleasure to deal with.
just bought an 18 month old vitara and delt with Will. very good service, kept us informed all through the purchase. service plan all sorted, looking forward to long association with Tracks of Exeter. so far very pleased with our Vitara.
Can't thank Jack & all the staff at Tracks of Taunton enough for all their help & patience when purchasing my Ignis. Nothing was too much trouble for them! I was made to feel welcomed from the very start with my test drive, right through to when I drove my new car off the forecourt.
I have brought four Suzuki cars from Tracks of Exeter and from the sales department, service department and especially Anita on reception who always welcome you with a smile on her face and nothing is to much trouble and I will be buying car no five from them well done all of you
Ray Tina Pollington
they are honest and realistic not like Bristol street motors
Hubby been looking for a new car, visited a few garages this place comes out with 10 /10. Excellent service, friendly, nothing to much trouble, Ryan is professional and approachable, also makes a good cuppa !! hence to say hubby brought the car !!
Cannot thank the service team at Tracks of Taunton enough for their help of supplying and fitting a clutch kit to my Isuzu D-max, they had it back to me in next to no time! Cannot recommend Tracks of Taunton enough!!
Maria Bonnell Sones
Always good service. All staff seem very pleasant and helpful. Lifts home and back to garage (when requested at time of booking)when car is in for MOT & car is always returned cleaner than I left it. Fabulous service Taunton branch.
We have been dealing with Tracks Suzuki for the last 7 years and have always had excellent customer service and prompt and reliable car maintenance
Just took delivery of my new Vitara at Tracks. I'd just like to say what an easy and pleasant process it was thanks to the help and professionalism shown by the team there, and especially from Harry Ody who made sure the whole process went through smoothly. Everyone was in tune with my requirements and all gave prompt and excellent customer service. Still getting used to the car, but so far so good.
Exceptional service from the staff.While the car was being serviced we were taken into the city center and picked up later.We were grateful for the quick service as we needed to get home before the snow settled in.Always an easy and pleasant experience.
Great service,took my car in for a check, and was very happy with the out come, and was brought back to me.
excellent service. very friendly staff who care about your issues and any concerns. Free drinks machine and usually a social setting where you meet other owners.
Julie Hazel Shearman
Bought my 2012 Jimny from Tracks 4 years ago and never looked back. Apart from being a fantastic and fun little 4 x 4 to drive, the service at Tracks is consistently top class and staff are friendly and helpful. Now have to save the pennies for the new model :)
the service is good very helpful staff
If you want a good deal, helpful and knowledgeable people to assist you then Tracks of Exeter is where you should be.
I have been a customer for nearly 7 years and I can never fault my service there Graham is amazing with helping us upgrade our car and David Anita and Clive are so helpful and treat you like family when booking the car in for a service. One of the friendliest places and always make you feel welcome 5* service every time
Very good service.Friendly and helpful staff.A lovely hire car provided.No complaints.
Very reliable service my car is picked up for mot and service once a year and delivered back to me. Its always been cleaned as well.
Got my Suzuki in promptly for its health check, staff are fantastic, great service, would recommend :)
Net-Net Requintina Palaran
Staff were very accommodating and friendly.. thank you jack
Really good experience, I recently had to get some repairs done on my Suzuki (bought from tracks earlier this year). The aftercare team are great, so accommodating and flexible and my car looks as good as new. Excellent service from both the sales and aftercare team, Thankyou!
Another year another service thank you great team work all 10/10Hx
Stephen Spot Watson
Very good service help full staff..
Had a service on my suzuki jimney. Well worth the ling trip to Exeter. The service team and Harry were as usual professional and efficient. thank you so much.
Good company and very helpful
Always efficient. Excellent customer service
Took my car in for service and MOT, received fantastic service yet again. Great team and welcomed by all. Would highly recommend 😃
very helpful when ever I need it
As ever with Tracks of Taunton a fantastic, efficient and friendly experience.I have absolute trust and confidence in them.
Had my two year service on my Celerio at Tracks Taunton on Monday very pleased with the service the staff were very pleasant and the car was ready on time with them exsplaining wot had been done Ann Harnell
Great service from all the staff ,
Great service. Good customer care!
Alfred Cyril Adams
I have bought and driven many Suzuki vehicles from Tracks over the years. Would'nt think of going anywhere else. Excellent car ! Excelent service, every time !
First class service and staff very friendly and helpful and would highly recommend to all family and friends.
Over 10 years of services/MOT’s and other work and I am always greeted by friendly & professional staff. The work carried out has always been of a great standard. I would not dream of going anywhere else! Thank you Tracks of Exeter.
I took my Vitara here for a service! Great service and friendly staff. Highly recommended.
Excellent service, comfortable waiting area and free coffee and biscuits, what more can you ask for.
William John Hill
Excellent friendly, professional service. Cannot fault any of the staff we have dealt with over the years.
The service team at tracks are consistently excellent in their customer service.Always keep you up to date and in contact on the day of repairs or service/mot.Have used tracks at Exeter for a while now and would thoroughly recommend them �
Just had the winter service and car was cleaned also. Exeter Tracks polite , professional and friendly as always
Polite, punctual and helpful. Always friendly and to top it all a clean car ready for the winter!
I had my car serviced yesterday and I have to say all the staff are very friendly and helpful. They even arranged a courtesy car at short notice! Thanks once again to the service department team!
Just took my sx4 in for winter check told them I was bit concerned about front tyres they came back after five minutes told me they were fine and last until my mot was due or even a bit longer, so sat with hot drink and paper for half an hour got keys back car all washed and valeted and nothing to pay great team great service very polite and professional,very pleased what more could anyone wish for thank you all at tracks of Exeter
Our new car a Swift is 2 days old . Beautiful car , so comfortable and so far excellent performance . The service we received from Will Braddick was also 5 star . He’s even checked in with us today to see if all is well . Top notch . Thank you so much .
Lovely, friendly people. efficient and caring. keep it up. hope you win
The staff are really helpful ,friendly and yesterday ,my free car check was carried in a prompt and professional manner,I now know that my car is ready for winter ,very pleased with the service ,it's my second car from Tracks of Exeter, will not go any where else ,thankyou.
I have real peace of mind knowing my car is being regular checked by Tracks Suzuki. They are extremely professional and friendly and I feel I am in good hands and my suzuki celerio which I so enjoy driving is extremely well maintained
Have bought 3 cars from Suzuki in Exeter. On each occasion sales people have been pleasant, helpful and efficient. We have continued to have our cars serviced at the Exeter branch and been delighted on each occasion.Amazed, after having a Winter check carried out on my Swift this week , to receive an email ,along with a video of my car and a message from the mechanic, and a detailed report of the findings. This is service over and above my expectations . Even the tea was good !
Fantastic dealership, bought the car in Taunton, they were very helpful. I have the car serviced in Exeter because it is my local dealer and they have been equally wonderful. I especially loved the text message full of detail and a video. Couldn't recommend Tracks highly enough for their customer service.
Winter check for my Vitara yesterday &, as always, the customer service was second to none. Car valet always a great bonus! The team are terrific.
fantastic service from Harry Ord.great advice about the jimny.the finance side regarding the trade in was excellent.my wife loves the car.would definitely recommend Suzuki Exeter to anyone.
Excellent customer service from Harry at Tracks Exeter! Thank you for finding me the perfect car.
Excellent customer service from Jack in Taunton. Was so helpful and went out of his way to meet our quite specific needs. Made the whole experience seem so easy. Would recommend to anyone and would go back again in the future. Thank you so much.
Always had excellent service whether buying a car or having a service or MOT. Highly recommended.
polite and reliable service,very professional sales service
Helpful, polite and accommodating...from sales to aftersales...very professional....
Always very welcoming and friendly , excellent service and care :) 5 out of 5
Fixed a pesky, stuck fuel flap in minutes - almost before I could finish my coffee. It has been fine since. Thank you!
Having recently had a vehicle service on my trusty Suzuki Jimmy, I found the staff at Tracks of Taunton to be friendly and very efficient. I was shown every consideration and will be more than happy to leave the care of my car in their capable hands. Evan Williams
1st class service alround
Everyone there is so helpful. Always polite. They came and collected my car, at my convenience and lent me one of theirs. I had been shopping and had some heavy things in the boot and Mark brought them in for me. I would recommend them to anyone. A pleasant experience.
Jo-Anne Smee Blackmore
Not once have I ever gone into Suzuki and been disappointed with their service in any way. Everyone is always extremely friendly and courteous and the personalized service is second to none. Anita was fantastic as usual, as is Graham, & I would and have recommended them to many. Many thanks for the fantastic service and for fixing my poorly car so promptly.
Just had a service done at Tracks Suzuki TAUNTON from the man that valets the car also engineers and those who are in sales and parts not forgetting service dept ,you could not have a nicer bunch of people that are willing to help and look after you.So to all at Tracks TAUNTON many thanks 👍
Absolutely amazing service from start to finish, Alec was fantastic and really listened to what my needs were, reassuring throughout.Have already recommended to several friends who we hope will be in soon.Many thanks! Can’t recommend enough.
Angie WolfLady Fentiman
I had to take my motability car in to the dealership on the 11th September 2018 and Will was as ever charming and polite.I was about 45mins early for my appointment but the staff were totally unfazed. It took 30minutes for the service and my car was given a good valet before it was handed back. It is the courtesy and excellent service at Tracks that convinced me to get my car, and any future works, from here rather than the Weymouth dealership.Each time I have visited Tracks I feel like royalty as ALL staff members are around the door to say goodbye! Congratulations and well done!
They are such a good team alway very helpful Andy as always did a good job 10/10
Tracks Suzuki serviced my vehicle this week. They were amazingly helpful as I have some major mobility problems right now. Over and above !!
Great service and excellent prices!
As always the team at Tracks were excellent. I have been coming here since April 2016 when I bought my first Suzuki from Ryan and have always had a great experience. Excellent customer service and a speedy while you wait MOT! Thanks Pip :)
They are very friendly and helpfulThey are polite to all who come in offering drinks while u wait Well done
Bought a Suzuki Swift at the weekend and couldn't be happier with it. Big thanks to Ryan who made the transaction quick and easy!
I’ve used Tracks for a good few years now and have always received a great friendly service. Great job
Rachel Jane Durrance
Excellent service as always .nothing is too much trouble when I visit the dealership . Keep up the good work all !!
Absolutely amazing service from Will Braddick motorbility). After other dealerships not being great, I can honestly say Will has been fantastic. Thorough, Helpful, Organised & made everything run smooth! He made it a joy & is a credit to Tracks, Suzuki & Motorbility! Now to enjoy life xx👍🏻 Thank you
Will Braddick in the Motability team was very professional and made us feel at ease and comfortable. He understood our needs and enabled 3 members of our family to purchase new cars. Roll on the 4th.
Good customer service, friendly and knowledgable
Excellent service, car was collected from and returned to my home beautifully valleted.
Jack was extremely helpful and supportive when I was deciding on a new car at the Taunton branch. I deceided on a second hand Suzuki Swift 4x4, which I test drove multiple times and had all the pre-service checks done before buying.The buying process was made smooth and easy and the car was sold to me in excellent condition. Many Thanks
Excellent team there. Especially Harry who's customer service skills are second to none. I am so happy with my jeep and would not hesitate in recommending tracks again.
I had my Suzuki Swift Sports serviced on Monday and have to say it was so hassle free from dropping the car off until collection, loved that the car was cleaned too. Lovely friendly, helpful staff. 10 out 10.
Another great service of my lovely S-Cross by the efficient team at Tracks of Exeter, I even had a free battery under warranty! Thanks Anita for looking after your customers so well. I loved the Swift BoosterJet courtesy car that I was lent.
After driving over 100,000 miles in our Vauxhall Corsa we decided it was time to buy a new small city car. After test driving numerous other makes of cars, a friend recommended Tracks of Taunton as an excellent place to buy a Suzuki car. After test driving the Ignis which we found ticked all the boxes and a few more beside, we spent a couple of hours with Jack working out the specs we wanted. The whole process seemed very easy, there was no pressure and we left with a very good overall impression. Jack’s customer was service was excellent during the sale and the same again when we collected the car. We are absolutely delighted with our new Ignis and would thoroughly recommend Tracks of Taunton as a great place to buy a car
Natalie Wickenden Price
Great service as usual. Kept informed and end up with a clean car to boot!
Thank you to Jack at tracks taunton for help with our new suzuki swift we love it.Customer service was top class made myself my wife and son very welcome .cheers Jack see you soon .
Kieran Mark Harvey
Harry and Will made the whole experience of buying a new car a real pleasure, they are knowledgeable easily approachable and very pleasant. The customer service was outstanding and the Suzuki Vitara we purchased has and is a lovely highly specced car, and has a lot of high end features proving good value for money, and a enjoyable car to own and drive. I highly recommend tracks of Suzuki Exeter and would defiantly continue to use them. Thank you
Tracks Suzuki Exeter:Just bought a Suzuki Swift 4x4 my sales person Will Braddick was amazing! Being only the second car I’ve ever bought for myself he sensed I was a bit nervous but honesty and transparency coupled with patience and a genuine desire to help things go smoothly the transaction was a pleasure. I love my car and feel confident that ‘if’ anything should go awry the team at Exeter will be there in a heartbeat! If you want good old fashioned genuine customer service ‘GO THERE’!!! Thankyou Will and all the team!
Staff was very helpful and friendly, I got a quick response for my needs. I was very impressed and happy with the service I received thanks
Jack looked after us and the service was excellent. The other team members we met were also helpful and friendly. We were given all the information and help we needed, without any pressure or pushiness. Would definitely recommend Tracks of Taunton. Very, very happy. Thank you.
Turned up a hour early for a 1000-mile check on my new Ignis and even though it was lunch-time they managed to finish the check almost right away. Can't ask for better than that.
I have been with Susuki Tracks Taunton for many years, and just purchased my 4th car from them Jack was excellent with us very helpful and pleasant,all the team are always helpful and pleasant ,thank you to you all .
Wonderful people and most helpful, help in more ways than one
Very good service from the team at Tracks in Exeter, especially Will who dealt with our recent purchase of my lovely new car! He was very patient, explained all we needed explaining and not at all pushy! Nice people, nice cars!
I was in a flap over an overdue MOT. Peter at Tracks of Taunton fitted me in at extremely short notice, calmed me down and organised everything. The Mot was done quickly and efficiently. To cap it all, one of the staff cleaned my car, and managed to remove the excreta caused by the attentions of a manic Bluetit to both of my wing mirrors. I'd say service above and beyond the normal!
Excellent service from helpful and friendly staff. Not only was the service £150 cheaper than we had been quoted from a rival.The car was returned on time and had been cleaned inside and out.We will go back and so should you.
I was looking for a new motability car. After having 3 Nissan's in the past i wanted something different. Having a look around at other car showrooms i went into Tracks of Exeter. I went up to the motability sales man Alec stott and told him i was looking for something different. He was so kind enough to show me around the cars. The Suzuki Vitara 4x4 took my eye. Alec told me everything i wanted to know about the car. He was so very helpful and professional at his job. I placed my order for the car there and then. He said it could take up to 3 months till i get the car but he would try to get it sooner for me. 8 weeks later i was back in the showroom picking up my new car. Alec Stott was very helpful all the way through the process from looking at the cat to getting the keys to my new car. He was very friendly and professional at his job. He put the customer first at all times. And he made it known that if i had any problems with my new car or if i needed to ask a question about the car, that i could phone him anytime for help and advice. I will be very happy to recommend Tracks of Exeter to all my friends and there friends. I am so happy i called into Tracks showroom when i did. Thank you very much for everything.
Once again impeccable service from the team in Exeter , with quality you can trust . Keep up the good work .
Diane L Harding
Superb and very understanding help to find my new motability car - with exactly the type of car I needed for where I live (Middle of Exmoor, 15 miles to nearest town!)Very long distance travel (Grandchildren in Scotland) + My disability needs - Came and got me on May Bank Holiday Friday (most awful traffic) - to collect my Vitara (1.4 Boosterjet 4 x 4) - Aided me to get help with downpayment - Alec - THANK YOU SO MUCH !All of this with a smile from all - help with getting hot drink etc...BEST EVER FOR DISABLED / MOTABILTY - REALLY WELL LOOKED AFTER - 6* - SUPERB!!Thanks to all @ Tracks and especially Alec for understanding what a stubborn minded knows what she wants pain in the rear! lol :) :) :)
Excellant service, couldn't be more helpful many thanks Zoë
I was really looked after extremely well by Alec at Suzuki tracks Exeter and all the team at the showroom. He helped me with everything I needed to know, and putting up with me as I asked so many question’s. Definitely recommend going if looking for a new car, they’ll look after you at tracks Exeter. Suzuki’s are fantastic cars. Very very happy with my car. Thanks again for everything at the garage very much appreciated.
friendly, efficient, honest & reliable. a big thank you & 100% recommendation for Tracks Exeter :-)
Found Tracks Suzuki (Taunton) to be a pleasure to deal. Purchased a used Suzuki Splash auto for my father. Excellent communication and the car has fully met expectations
Staff at Tracks Taunton are unfailingly helpful and we have nothing but good things to say about them. Brilliant. Thanks so much everyone!
Well looked after by Trackssuzuki Taunton when we bought our new Vitara, very happy with our car.
they are very helpful nothing is to much trouble and I am always recommending them to all my friends.
A great service from the staff. Gave me a loaner car for the day car was sorted within a few hours and a lovely wash polish and Hoover was a lovely bonus. Thanks guys
My father has recently bought a vitara from Jack. The service was excellent, the trade in price for the old car was very competitive. I would highly recommend the garage and the car lots of extras even in the basic model
Swift SX5. Great car. Good amount of kit goes well and very comfortable.. excellent customer service from Will in sales and the service team.. Definitely recommend Tracks of Exeter and the Swift...
Teresa Lock- McGorrigan
Fantastic service from Tracks Exeter - Will and Jack are amazing salesman 10/10 ( I would say 110 ) and the aftercare is fabulous 10/10 - many thanks
This is first time I have dealt with Tracks of Taunton and was very impressed and will certainly go back again, very helpful in all respects. Thanks Tracks! J.
Staff are always helpful & polite answering any questions we may have. We have had three Suzuki cars & have always be satisfied with both sales & service deals
Recently completed a new car purchase from Tracks Taunton. The customer service that I received from Jack was of the highest quality. He made the whole process effortless and enjoyable. He was competent and attentive and I felt he wanted to do his very best for me. I would have no hesitation in recommending Tracks Taunton.
This is what Facebook is good for now. Lots of PR. I can still say Tracks is excellent, not just this week but previously when I poured some screenwash into the battery. They are often booked up, but always ready to help.
Superb service friendly staff can not fault anything
Excellent service from Tracks of Taunton. They go above and beyond to help their customers. We as a family have great faith and trust in them. I absolutely recommend them.
Really first class service and customer care. The whole process was stress free and everything was explained well. So tracks of Exeter and especially graham tooth you've made two very happy easter bunnies !!🐇
Visited Tracks of Taunton yesterday, as usual great service from friendly and helpful staff. Been using them for almost 16 years, and really no serious problems. Special thanks to Steve Rowswell with whom I always share friendly banter.But I hope, in the nicest way, I don't need to see them for another year,
Tracks are always efficient, friendly and informative when I visit for MOT and service, thank you.
always feel welcome at tracks its like home from home told to help ourselves to coffee etc always have a chat or joke about with the team nothing is too much for them x
The staff at Tracks Taunton are always very accommodating. My recent service for my Splash was no exception. They drop me me back home and collect me again when the car is ready. I am kept up to date on any work that needs doing. They are always busy, which tells me they have a lot of happy customers. Thank you again for your great service. Steve was particularly helpful with my bill and service plan and the lovely young man who drove me to and from home was also great. Sorry I didn't catch his name, but you know who he is!
As always excellent service can not be faulted !!!! Thank you .
Lisa Hoskin Was Wainwright
Brilliant service. Very helpful and I got an amazing car for a great price. Felt that Graham couldn't do enough for us. Highly recommend you go here if you are looking for a new car.
Kirk J Shepherd
Very helpful staff at Tracks of Taunton. Jack could not have been more helpful.
Brought a suzuki ftom tracks of taunton fanatasic team with the sales man and parts team would reccomend
TRACKS Exeter Dad and I bought cars here last year and we had the 1 st year services this week excellent service thank you
Just had my much loved WagonR service and MOT completed at Taunton branch and once again cannot praise highly enough the staff there. All so very helpful,polite and competent. Pleasure to do business. Now if only Suzuki would bring out a newer version of the Wagon I'd be extremely pleased
So impressed. The service I received was excellent and I love the fact my car was sparkly clean when I picked it up.
Annual service for my 2 year old Celerio. Dropped car off and walked into Exeter via Canal/River. Came back after lunch to collect car. Paid nothing as I took out their extremely affordable service contract at time of purchase. The team are always friendly and helpful without being pushy. The 2 cars I've bought have both been very reliable so much so, that on this visit I bought a used Splash for my daughter.
Great service from Will when buying our Suzuki Swift. So friendly and helpful and explained everything . Would definitely recommend Tracks. Although Will dealt with us I will mention that Graham was also very nice. Very pleasant experience and love the car .
Had my car serviced. And a mot at tracks Exeter wonderful service. Very helpful and friendly staff. Spotless. And clean at the premises coffee. While you wait what more could you ask for well done tracks for your wonderful service.
Great service as always, thank you...comfortable waiting area. Staff all helpful and friendly.
Order my Vitara just before Christmas and picked it up middle of January couldn’t be more pleased with it . The salesman Jack of the Taunton branch was fab very very helpful and nothing was too much trouble and very honest and clear when questions were asked excellent chap .
Recently purchased a used Grand Vitara from Tracks Exeter & would highly recommend them. Dealt with Will Braddick who was professional, helpful and great to deal with. Really pleased with the vehicle and the service I received which included an lovely after sales call & follow up email.
Really happy with my new car and the team are all very nice and friendly. Will & Anita especially. Wouldn't hesitate in recommending.
Frederick David Vowles
Having dealt with Tracks for over 10 years can honestly say that I have never experienced any problems with the service received whatsoever. From buying vehicles to regular servicing, everything is very professional. Not living near to the dealership, a phone call to the service department with concerns normally resolves the situation without having to drive the 60 miles unless necessary. Kept fully informed when servicing due with a loan car ready on my arrival and texed when vehicle ready for collection. A1 recommendation.
Love my fiesta from tracks in Taunton. Just had to wait too long to pick it up!
I bought my Jimny from Tracks 3 years ago and have used them for services and MOTs since. Staff are friendly and helpful and the service Tracks provide is absolutely first class.
I am a very happy customer with my brand new Suzuki :)Jack Dennehy is looking after me and the vehicle at the Taunton branch.I would rate his service as 10 out of 10 as I he was very friendly, helpful and explained things clearly and answered all my questions as we went along.If I know someone who is going to need a car, now I know where to advise them to go :)
Purchased a beautiful Suzuki Swift for my daughter 18 months ago from Ryan King and the team at the Taunton branch. Great service from everyone there and superb value for the car we got, so ended up buying another before Christmas 2017 from Ryan and the team for my son. This time a new Swift with black alloys and the accessory pack, the car looks fantastic and my son is so pleased. Great value and service again so well done Taunton team!
Have had my suzuki for a week now and I am really happy with it. Thank you to Graham for showing me all the gizmos. Love it. Service is very good and the bobble hat is very warm !!
Lovely service - really helpful and went out of their way to ensure that my needs were met. Would definitely recommend and would buy from again!
A friendly and efficient Suzuki dealership.
I have had Suzukis for 30 years now and the last 2 from Tracks. I like the straight forward sales with no bull. I looked at a different vehicle at another local garage and lost 2 and half hours of my life listening to a load of sales patter with the price going up and up, to then be knocked down as if I was getting a good deal. Put me right off!Everything seems to go smoothly and easily at Tracks. Great service team too! Your coffee is better too! Well done on winning. � Have a great Christmas and New Year.
Brilliant sales staff so helpful and kind. Our car was ready and waiting for us to collect it.
Bought my current car from tracks. Best car buying experience. A good honest dealer.
Wonderful service from Tracks at Taunton . Nothing is ever too much trouble and things are always explained well. Thank you.
Great customer service, very helpful and obliging. I have recommended Tracks to many of my friends
With tracks of Taunton yo know from the start you will get great service, staff are always friendly and go out of their way to help you will not go anywhere else.
Thanks again to the Exeter team for great service & after care. I am currently on my 3rd model from you guys & hopefully looking forward to up grading in the new year. You are always so friendly & helpful can not fault your service. Thank you.
We Have had several cars from Tracks over the years and have always found the staff helpful courteous and friendly nothing is to much trouble and as a consequence we have had years of hassle and trouble free motoring In our opinion Suzuki cars are second to none offering a great variety of models and prices Thank you
Tracks Suzuki customer service .... priceless �����
The Team at Tracks Exeter are really helpful. Took my car in for a service and received great service. Thanks
It's just like coming home without any stress. If you remember the' Waltons' well everyone seems to be looking after each other including us. Whichever way you look at it "Tracks means Family"Eric Tose
Very helpful ,came out to my home with a car for a test drive ,
Tracks of Exeter are #1 for customer service, Best in the West!!!
Been using Tracks Exeter for several years now and can honestly say that the sales and service departments are superb. No high pressure rubbish from Graham and his team and just give a good honest deal....David and the service team also deserve a gong for looking at my daughters car gratis and are always so helpful and patient ( must be hard sometimes ) and the mechanics do a top notch job at a competitive price.
I bought my first Suzuki in May and love it. Tracks have been excellent.
Having purchased my 1st Suzuki 10 years ago from Exeter Tracks and in need of an upgrade,I knew there was no other place to go,where I would receive the best customer service.So after visiting Graham and his team I am now looking foward to collecting my new Suzuki Swift.Such an easy buying process I have no hesitation in recommending Suzuki. My old car was so reliable I'm feeling sad to see it go but looking forward to a really great new car.Thank you so much .
Bought my second car from tracks awesome service from everyone encountered as a driving instructor my dual controls were put in without charge and a special mention to Alec who was and has been so helpful following up on the car and how I’m doing
Excellent customer service! From the sales team, to the servicing team and even the car cleaners ... a very professional service! I would highly recommend Tracks Suzuki Exeter!
Fantastic service from Tracks in Taunton, who always seem to go above and beyond. Customer service as it should be.
Excellent service as always �, lovely friendly staff. �
As arranged my Alto and Swift were collected on Tuesday morning - I had to go out by 3,30 so phoned at about 2.30 to ask what time they would be returned, "In about half an hour " was the reply. Within about twenty minutes they were in my garage and drive looking cleaner than they have for weeks!!Excellent service as usual - a clean bill of health and both M O T pass. Many thanks to all concerned Frank Flook
Would like the say thank you to Jack for helping me and my partner buy our first car together. He was honest and very helpful and made us feel confident. Thanks again :)
The usual great service at tracks Exeter taking my daughters car for 4 month FREE health check and wash and vacDone on time nice coffee while I waited job done ��
Had a very helpful salesman help me to purchase my Kia Picanto. I wanted a small car with 5 doors and this fits the bill exactly. I love this car, so pleased I went to Tracks to purchase it.
The team at Tracks of Taunton are incredible. So helpful and they did an amazing job on my car and went to the extra effort of cleaning the inside to the point of which it was unrecognizable after me carting around my big dogs in it for a year. Thank you so much :)
It's a friendly place, everyone is so helpful, not as problem waiting for the car to be serviced either, there was tea/coffee/softdrinks and the TV, I was comfy. Any problems I might have, they sort right away, like changing the clock for me..
Tracks have always been absolutely first class in their customer service and products. We feel secure in the knowledge that our car is being looked after well. On having had an accident a couple of years ago too they were extremely efficient fast and very caring so thank you so much Tracks you are awesome!!
I would like to say a massive thank you to Alec scott for helping me to be able to get a new car suitable for my little family. The process was less stressful than I expected. I did not feel pressured into making a decision straight away and was provided with all relevant information for me to take home and look through. I would definitely recommend tracks Suzuki for some where to purchase a car. One happy customer here. 😀
Another good visit to Tracks for another service on my faithful Splash ,always polite and well informed as to what's going on ,sorted an annoying rattle and coffee and biscuits while you wait and the car came back all washed and tidy ,many thanks
My family have always had excellent service from Tracks at Blagdon Hill and our recent annual service was no different. The staff are extremely friendly and make you feel valued. Nothing seems too much trouble for them. We are on our third Vitara and they just keep getting better and better.
Yet another brilliant service from Stephen Ody and his band of willing Odettes. Fast, efficient, caring and polite staff make spending money a joy (almost). Many thanks again...
Always had fantastic service from Tracks Exeter. Had my service done yesterday, dealt with Anita. Lovely lady. All went smooth and no problems and my car looks nice and sparkly again! Thanks guys! ��
THE STAFF WERE VERY HELPFUL THE WORK CARRIED OUT WAS TO THE HIGHEST STANDARDLOVE MY JIMNYWOULD RECOMMEND TRACKS TO ALL MY FRIENDS
Great service as always yesterday - monthly service plan is great, and the car came back sparkly and clean!! Highly recommend Tracks of Exeter and my Suzuk S4 Cross
Very impressed with the service from the whole team .Peter came up trumps I pay a monthly some which saves the outlay for the service M.O.T and they valet the car. Would recommend monthly payment to anyone .. Oh plus you get free A.A breakdown
Second annual service on Sue's Swift, as usual polite and courteous service from the staff, Anita really knows her stuff. Nice car valet to complete the service, many thanks.
Well sad day for me giving up my swift today as can no longer manage the clutch due to my illness was sad when I walked in but came away happier as Graham found me another lovely little auto swift so I can keep driving the car the I love thanks tracks for your brilliant service once again you never fail to deliver �
Tracks Susuki Exeter. A really great group of people. A pleasure going in today for my 2nd year service. Thank you all.
Fantastic customer service as ever. Always made to feel welcome across all department within dealership. Thank you to Daniel Robson for looking after my car, Anita Hill and David Upton for customer service.
My first service for my Vitara. Looked after me superbly fair play .Brilliant service thanks
Thanks Dave your my hero, outstanding customer service
A huge thankyou to William! The best customer service I've ever received (across a number of dealerships!). My new Vitara arrived early, exactly as per spec. It's a joy to drive...and I feel really safe in it. Knocks spots off my previous Qashqai!!! I'm sure I'll be back - and I suspect my daughter will be, too.
Well good service well Alec Stott is great person I find u what u want and needs and u don't have to worry
I have bought five cars from Tracks of Taunton....excellent dealership.
Friendly service, did a great job fitting a new DPF but the free coffee was too hot, burnt my lips!
The customer service is outstanding. I have bought 4 cars over a few years and everyone has always been friendly and helpful .It is like visiting friends , I would recommend TRACKS ,Exeter to anyone wanting a car .�
Excellent customer service from Will at Tracks. I love my new Vitara, thanks so much for all your help. Would definitely recommend.
Brilliant customer service, polite friendly staff and free coffee or tea.
Well, it's been nearly a week since taking delivery of our Vitara S and we don't like it - we absolutely LOVE it! What a cracking car.This was the first time that we have purchased a brand new car and all credit must go to Ryan King at Tracks of Taunton for making the whole process simple, straight forward and very enjoyable - nothing was too much trouble. He was not even phased when my wife announced that she was going to video him demonstrating all the controls so that she won't forget in the future!I would have no hesitation in recommending Tracks Suzuki.
Jo Shepherd Issa
Tracks Suzuki Taunton Ryan was amazing so were all the staff
Just had my Vitara serviced at TRACKS and cannot fault anything. A very professional organisation! Thank you.
The customer service was excellent, we dealt with Graham Tooth, who was very professional and helpful,The car we purchase was a Ignis, we are very pleased with it,over the weekend we took it for a long drive and achieved 66.5 mpg which we were very pleased with. We would certainly recommend Tracks of Exeter to anyone.
John N Louise Bennett
The customer service provided by tracks is the best I've experienced when purchasing a car. Jack Gardener is a credit to the organisation and couldn't have been better to deal with, even though I'm pretty indecisive. He was never pushy and helped me make an informed decision on whether to choose a diesel or a petrol engine.As for the car, the Vitara S is absolutely great and I'm glad I chose it over the other options I had in mind. It looks great in all black, fuel economy is a lot better than I expected (achieving 42mpg out and about town). Thanks again and I recommend Tracks of Exeter to anybody, first class.
Can't fault the excellent service from Tracks.Nothing is too much trouble for any of the friendly staff. Thank you.
Great service from the team here. Always so helpful and friendly! MOT very reasonable price and done promptly and was waiting less than an hour!
Would definitely recommend Tracks of Taunton for a friendly, stress free experience. A big thank you to Ryan for his help with our purchase of a Swift yesterday.
Naomi De Vries
I was really impressed with the excellent customer service I received from Ryan King at Tracks of Taunton. From the test drive till the day I collected my car, Suzuki Swift Sport, Ryan was absolutely outstanding with his approach towards me as a client. Always professional, knowledgeable, friendly, very patient and easy to talk to. Thank you Ryan!!! Jacek Minkowski (Tiverton)
Thanks to the team at Tracks Exeter for their efficiency and excellent customer service, especially Will who was so helpful from our arrival onto the forecourt right through to delivery of the vehicle. A credit to Suzuki, and thanks for making our purchase so smooth and pleasant.
Great All round 5 Star performance from everyone at Tracks Suzuki Exeter. From Anita welcoming me with a smile and remembering previous issues with my sat-nav, Dan carrying out an excellent service on my car, to David and his knowledge and helpfulness at the end. Thanks again, and will see you in September for the MOT.
Charlotte Ann Tivey
I cannot thank Will Braddick at Tracks in Exeter enough for the impeccable customer service and help that I recieved. It was the first time I'd been able to afford a car from a reputable garage so it was a whole new experience for me, to say I was intimidated at first is an understatement, I was pretty much clueless. As soon as I stepped foot into the garage I instantly felt comfortable and was greeted by such friendly staff. Will spent time going through various options with me to make sure it would suit my tight budget and I wouldn't be over spending. Which is something that I was most touched by as I never get service like that in London where I live. So if anyone is ever considering buying or financing a car from Tracks I would 100% recommend their garage and I know you will not be disappointed!
The customer service and communication from Pete and his service team was outstanding. Would highly recommend using Tracks of Taunton.
I can not praise the customer service at Tracks in Exeter enough. From the moment we walked into the showroom, taking a car out on a test drive, ordering and taking delivery of our new S Cross, we were given first class service from Will Braddick and the other members of a first class team. The customer service was excellent and the team should be proud of their efforts.
David DouaeAbout 12 months ago I brought my 1st Suzuki swift and have not regretted it .Because Suzuki is'nt a big Japanpse name like Toyota or Nissan etc .But don't let that you stop from going to tracks .Because the service you get is great and also it a family business which was so important to me has there is'nt many family business around now a days I took my swift in for it service and its 2nd mot ,also because I took out a service plan the year before I never had to pay for the service or mot in one lump sum The service is great from all the staff and I wish them all the best for the future has a Suzuki dealer in Exeter and Tauton
Tracks Suzuki has always been excellent whenever I've done business with them. The staff are always friendly, polite & professional (especially Graham Tooth).
I heartily endorse all that has been said below about Tracks of Exeter. As a Suzuki main Dealership they do everything it says the tin!
Been a regular customer of tacks Exeter for quite come time. And I'm always very impressed with there customer service and helpfulness in choosing the right car. I have never had any problems Suzuki cars. Would highly recommend them.
Would highly recommend Tracks of Taunton! I picked up my swift sport yesterday and couldn't be happier with the service I received from Ryan! Nothing was too much trouble and he made it an enjoyable experience - it really was worth the 2 hour journey! I can not recommend them enough and they would definitely be my first choice of Suzuki garage in the future!!
I've had two cars now from Tracks and have always received really good service . The staff are all very friendly and helpful. I've just had my Swift serviced and as I work in Exeter they picked it up from my place of work and delivered it back with no inconvenience to me. I would highly recommend Tracks to anyone looking for a new or used car.
Very good dealer, had my partners Swift serviced yesterday, as usual polite, quick and efficient service, would recommend this dealer to anyone.
I always receive fab service from the tracks team. Always friendly and reliable and I would highly recommend them for purchasing cars and their aftercare! �
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13:17 25 May 17
Had an amazing experiance with Ryan at your Taunton Branch...We went in last week looking for 2 cars i have always been sceptical as i work in the industry so i am very defensive. We met Ryan who put us at ease. My partner choose a swift, I drove a swift but it was not for me and ended up settling on a c2, however the day before we were collecting them i had a call to say they were not happy with the c2 and needed work doing to (i have never known a company to be so open thumbs up) I decided against it however we would come and get the swift and have a chat.We collected the swift today Ryan came strait out smiling was amazing with my son who got an ice cream, and while my partner was looking at his new car i found the perfect car test drove and collect next week.Peter in service was lovley he showed me the recalls and the service history. Showed me what needed doing, he hid nothing. We spoke to Ryan and bought a second car.We cant wait to see you all again next, week you have customers for life now.Thanks especially to Ryan and Peter...
10:22 06 Jun 17
Very friendly staff. Well organised and nice area to sit, including tea and biscuits while you wait for your car to be serviced
16:34 08 Dec 16
Very pleased with the service I received when purchasing my car!! Excellent customer service from Ryan - can not praise him enough!! He made it a very enjoyable experience and nothing was too much trouble!! Would highly recommend Ryan and the garage!!!
08:15 27 Mar 17
Gr8 staff, friendly service. Would recommend them.
11:30 09 Apr 17
Friendly staff made you feel welcome very helpful enjoyable experience
14:05 28 Jul 17
Great customer service.... ?
20:31 08 Aug 17
1st Class service from Will Braddick at Tracks Exeter this is the first time in over 60 years of car buying i have ever left a review about a "car dealer".That should show how highly i rate the whole experience, well done Will and the whole team. Highly recommended
15:17 03 Oct 17
Good knowledge test drives no problem friendly staff
15:19 10 Oct 17
Very helpful. Free drinks non-alchoholic!
08:28 11 Nov 17
My family have always had excellent service from Tracks at Blagdon Hill and our recent annual service was no different. The staff are extremely friendly and make you feel valued. Nothing seems too much trouble for them. We are on our third Vitara and they just keep getting better and better.
16:36 23 Nov 17
A professional and skilled team without losing the "family business" touch.It is a pleasure to do business with you .
12:35 29 Nov 17
Our Suzuki had it's first service today. We had a courtesy car for the day and when we collected our car it had been cleaned inside and out, as well as serviced. Very happy, thank you Tracks. Robin
17:03 08 Dec 17
A1 Service from Tracks in Taunton as usual. Can't ask for better service. Highly recommend them. 10/10. New member of staff, Stephen, was extremely helpful. Thank you all.
09:51 07 Dec 17
Having recently bought a new Suzuki Vitara S from Tracks of Taunton, I have just started my relationship with them. My dealings with the team there were all positive, so I look forward to more great service from them in the future.
14:33 14 Dec 17
First 2 month check and fitting of rear mud flaps for a new Swift. Excellent and helpful service (being local is a great advantage!).
13:02 20 Feb 18
Always good service at Tracks of Taunton. Last week they went the extra mile to fit in two new tyres in addition to the other work they were doing.
23:14 27 Feb 18
Service and MOT carried out on Monday,courtesy car collected at 0845,call to say car was ready for collection just after 1300 much earlier than expected.On collection car cleaned inside and out.Excellent service from Stephen and his colleagues who are friendly and very helpful.
18:22 02 Mar 18
Purchased my new car from Tracks last weekend (Abarth 500). Ryan King was the salesman that dealt with me. He didn't pressure me in any shape or form to buy the car, we were able to take the car for a test drive on our own which enabled my partner to have a go in it too. We were made to feel very welcome and valued at the garage, Ryan talked us through everything thoroughly and went above and beyond to ensure a smooth transaction. I cannot rate the service I received highly enough and I am absolutely in love with my new car! A BIG thank you to Ryan!
12:06 08 Mar 18
SERVICE & MOT. AS ALWAYS , 1ST. RATE SERVICE FROM POLITE AND FRIENDLY STAFF.WOULDN'T GO ANYWHERE ELSE. WELL DONE AGAIN. AAAAA
15:39 23 Mar 18
All staff were so helpful, friendly and polite when I brought my car in for it Mot. It failed but I always feel I and my car are in a safe pair of hands and everyone went out of their way to guide me on my next steps and the retest process. Its always a pleasant experience at Tracks, the thorough staff training clearly shows and I always recommend it to my friends.
10:12 11 Apr 18
An excellent Company in every way with old fashioned professionalism and politeness not often seen in today's world. Have bought three cars and would not go anywhere else. The MOT was due on my car when on holiday, but Tracks collected my car, performed the test and returned it to my home in showroom condition after giving it a full valet. Whether it be car sales or servicing, you will not find better.
19:39 20 Apr 18
Had my trusty Vitara serviced 5 days ago. Excellent customer care, thanks to Steve and my 2 taxi drivers to and from Taunton. See you in 12 months time.
12:10 04 May 18
Ryan has looked after me throughout buying a car with tracks. He has been patient, professional and has done an excellent job! He was not pushy just gave the facts and you couldnt ask for more. We also had some banter which made the whole experience enjoyable. He took me through the PCP contract slowly and then the service promise. He showed me all the functions on the car before I left which was lovely. Thank you Ryan :)
21:40 05 May 18
Recently purchased a Suzuki Splash from Tracks Taunton excellent service from start to finish and Jack who dealt with our purchase was outstanding he was really helpful and never pressurised us or used the hard sale tactics that many other places use. Would definitely return to Tracks again.
10:25 25 Jun 18
Excellent service. They couldn't solve the problem, but that appears to be an historical design issue. Would happily go back.
09:30 14 Jul 18
Very friendly as always. Gave a clear explanation of what needed doing Our car was ready much sooner than expected and was cleaned for us. Great setvice
15:51 13 Jul 18
took my vitara to taunton for a service ,as usual a great job done by a friendly efficent team thank you
12:05 27 Jul 18
Fantastic service from Tracks of Taunton as ever. Thank you guys, great job. Particular mention for Mark Kingdon; customer service doesn't get much better than that!
18:56 08 Aug 18
Service was quick and professional. Thank you Anita Hill for all your help. However the courtesy car was a bit dirty. When I’ve been buying a car and a service plan from Suzuki, I’ve been told that my car will always be cleaned and hoovered during service. It was cleaned briefly and the boot wasn’t even touched. Slightly disappointing comparing to other dealers. This is why I’m giving you only 3 stars. Come on Tracks of Exeter you can do better!
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