Vehicle Health Check

As part of our ongoing commitment to build transparency, trust and improve customer satisfaction, Tracks are excited to announce the launch of our new vehicle health check, a revolutionary way of showing you the condition of your vehicle and authorising any work that may be required.

Every vehicle that enters our workshop will undergo a complimentary health check by a Suzuki-trained technician using a simple traffic light system.

Green
All items in full working order.

Amber
Currently safe but may need maintenance soon.

Red
Require immediate attention and are illegal, un-roadworthy or potentially unsafe.

Your technician will complete a detailed report on your vehicle using the traffic light system and may send you a personalised video to summarise the results and explain to you the items that may require attention and their recommendations.

We will either text or email you the report and a link to the video, then if you want to proceed with any items, you can simply authorise the work there and then from your smartphone, computer or mobile device.

The check only takes around 30 minutes and is very convenient, as work can be performed on the day rather than having to make another booking.

The complimentary check is designed to help you save time and money and is part of our Suzuki Service Promise to deliver superior levels of customer care.

Watch example video



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Customer Reviews

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